Summary of Responsibilities:
Under the general direction of the Director of AE Support Services, this person insures that Community Connections of Clearfield/Jefferson Counties remains compliant with the Administrative Entity Operating Agreement established by the Office of Developmental Programs. This person’s focus will be on the Office of Developmental Programs Quality Initiatives. Duties are conducted in accordance with all existing policies, procedures and regulations and in accord with the Mission and Values of the Company.
1. Primary contact between the County’s Intellectual and Developmental Disabilities/Autism (ID/A) Department, Information Technology Department and Fiscal Department to assure a coordinated effort in the use of the Home and Community Information System (HCSIS) and other ODP required information systems and ID/A Program changes.
2. Identify County staff that will utilize HCSIS, DocuShare, e-CIS and assign roles. Provide instruction on how to access the areas of the information system based on assigned roles.
3. Coordinate with Intake/Waiver Capacity Manager, Quality Manager and ID/A Director to plan annual training, quarterly and semi-annual Provider meeting and other training and technical assistance/reports for Support Coordination Organizations (SCO) and Providers of services.
4. Serve as key point of contact with ODP. Attend in person training/webinars related to job duties provided by ODP or other related entities. Share pertinent information with the AE staff, SCO’s and Providers as appropriate.
5. Present program updates and technical assistance to SCO’s, providers and program staff on HCSIS, DocuShare, Independent Monitoring for Quality (IM4Q), Incident Management, Individual Support Plan, Service Definitions, OBRA, Claim Resolution and other related programs.
6. Develop policies and procedures for implementation of operational objectives.
7. Interpret rules and regulations as they apply to operational objectives.
8. Represent the County AE ID/A Program with contracted providers, local state and county organizations, and individuals/families to explain programs and policies, resolve conflicts, and coordinate programs and services.
9. Develop reports and recommendations for further action by the ID/A Program Director and the Administrator.
10. Ensure reports are received and reviewed from contracted entities for Incident Management (IM) and IM4Q.
11. Assist in the preparation of the MH/ID-A Program Annual Plan.
12. Review and approve Annual ISP’s, Fiscal Year Renewals, Approved and Authorize Service Requests and the Critical Revision (CR) ISP’s. Complete Quality Review of ODP Auto Approved ISP’s.
13. Review of Omnibus Reconciliation (OBRA) packets received through DocuShare for Individuals needing Nursing Home placement and completion of the County Concurrence, Non- Concurrence for these referrals.
14. Review and approve Variances to the service limits for individuals in the waiver that require AE approval, review and submission of variance requests that need ODP approval and review of Variances submitted that were approved by the individual’s team.
15. Maintain spreadsheets to track completion of: ISP Reviews, IM4Q sample and interviews completed and documentation associated with this process, Incidents needing Investigation by the County and collection of reports and files related to these investigations.
16. Review and tracking of Restrictive Behavior Plans for providers as a participant on the AE Human Rights Committee and Variance submissions to the service limits for individuals in the waiver.
17. Perform all other related duties as required.
Minimum Requirements (education, experience, etc.)
* Bachelors Degree from accredited College or University in Psychology, Social Work or related field or applicable practical experience
* Demonstrated computer skills.
* Demonstrated oral and written communication skills to effectively interact with customers, state, county and other elected officials, providers, judges, courts, advocates, staff, consultants and consumers and their families.
Required Licenses, Certificates or Knowledge:
* Valid Pennsylvania driver’s license and acceptable motor vehicle record check
* Demonstrated knowledge of current best practices in Individuals with Developmental Disabilities’ services for children and adults.
* Demonstrated knowledge of the Commonwealth’s approved Medicaid Waivers and the resulting Administrative Entity Agreement and Waiver Regulations.
* Act 33 and Act 34 clearances
* FBI Fingerprint clearance
* Medical screening
* Social Security card
* Immigration and Naturalization (I9) clearance
* In-office work performing concurrent varied management tasks.
* Daily travel throughout Clearfield and Jefferson Counties to providers and other human service organizations.
* Occasional travel throughout the Commonwealth to attend ODP Academy and other state-wide meetings.
Safety Hazards of the Job:
* Minimal hazards, general office working conditions. There may, however, be a rare occasion during which it is necessary to have interaction with a consumer exhibiting aggressive behavior..
SAM, Inc. Clearfield/Jefferson Counties is an EEO employer - M/F/Vets/Disabled