Responsible for taking
customers' orders, serving food and accepting payment from them at the end of
the meal. They are required to be familiar with the restaurant's menu and to
provide service that is appropriate to the type of establishment at which they
work. Ensure high quality of food and
beverage service with emphasis on customer satisfaction.
Must possess knowledge of all food and drink recipes pertaining to
restaurant. Must provide complete
customer satisfaction with the highest level of service. Must be able to physically handle working on
feet for 10 or more hours per day.
Responsible for upholding all state, federal, and corporate regulations
pertaining to alcohol service. Servers are responsible for greeting guests,
taking orders, ensuring proper fulfillment of orders, delivering food/drinks to
tables, and addressing any issues that arise during guest’s dining experience.
Servers are responsible for taking payment and must be knowledgeable of food
and beverage SOP’s for cash handling and the variance policy. Ensures compliance
with all regulatory controls and the Pennsylvania Gaming Control Board.
diploma or equivalent. Six months
previous experience is required. Ability
to communicate effectively with others; understands and complies with all
Company and departmental rules and regulations.
Must be able to work with and understand basic arithmetic functions. Must have full working knowledge of
MICROS POS. Must be Serv-Safe
certified. Must be TIPS or RAMP
certified. Must be knowledgeable and adhere
to all PLCB regulations. Must be able to
qualify for and maintain licensure as required by Pennsylvania Gaming Control
Valley Forge Casino Resort is an EEO employer - M/F/Vets/Disabled