Technical Assistance Specialist/Early Childhood Coach
POSITION SUMMARY:
The GOFCC Coach / Technical Assistance Specialist plays a critical role in expanding access to high-quality child care by supporting individuals through the entire journey of becoming licensed Family Child Care (FCC) providers.
This position requires a hands-on, relationship-driven coach who can guide participants from interest to licensure with urgency, accountability, and care.
The Technical Assistance Specialist works directly with participants to:
♦ Navigate the Office of Child Care Family Child Care (FCC) licensing process
♦ Build sustainable family child care businesses
♦ Achieve participation in Maryland EXCELS
♦ Successfully launch and operate high-quality programs
This role is part of the statewide Growing Opportunities for Family Child Care (GOFCC) initiative.
TECHNICAL ASSISTANCE SPECIALIST RESPONSIBILITIES:
♦ Provide end-to-end coaching from application to licensure
♦Monitor progress and hold participants accountable to timelines
♦ Guide participants in building sustainable Family Child Care businesses
♦ Facilitate interactive workshops and trainings (both in person and virtual)
♦ Conduct community outreach and info sessions to recruit participants
♦ Build relationships with community organizations and partners
♦ Represent GOFCC at events, meetings, and community spaces
♦ Serve as a liaison with the Office of Child Care
♦ Collaborate with community partners
♦ Maintain strong, trust-based relationships with participants
♦ Travel to participants’ homes for coaching sessions
♦ Accurately document work in the MCCRN data system
♦ Track participant progress toward:
o Licensure
o Training completion
o Maryland EXCELS participation
♦ Support newly licensed providers with quality initiatives including Maryland EXCELS
EDUCATION:
♦ Bachelor’s degree in Early Childhood Education, Child Development, or related field
♦ OR equivalent combination of education and experience
♦ Completion of:
o 45-hour Child Development course
o 45-hour Curriculum (Infant/Toddler, Preschool, or School-Age)
EXPERIENCE:
¨ 5 years’ experience in early childhood education program, licensed child care (center and/or family child care), school-age child care, Head Start/Early Head Start, or PreK education setting
SKILLS:
¨ Strong verbal, writing, and organizational skills.
¨ Strong database skills.
¨ Knowledge of Maryland child care delivery system.
¨ Ability to communicate effectively with child care providers, peers and other professionals.
¨ Ability to represent BCCCRC as appropriate in the community.
¨ Knowledge of software operation including Microsoft Word, Canva, PowerPoint and Outlook.
¨ Ability to work independently and travel throughout Baltimore City.
WORK ENVIRONMENT:
¨ While normal business hours are 8:00/9:00 a.m. to 5:00 p.m. (depending on time of arrival). this position requires some evening and Saturday hours to facilitate professional development classes. Work hours will be adjusted to maintain a 35-hour work week.
OTHER: This position requires a personal vehicle, a valid driver’s license, and a current car insurance policy.