Be friendly, outgoing, and possess good communication skills. Position responsible for ensuring guests’ enjoyment. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Take pride in personal appearance and show dedication to your job. Display integrity and honesty in all aspects of your employment.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
•Welcomes each guests personally using enthusiastic words, tone, and body language at all times
•Makes guests feel appreciated through your actions
•Works as a team with all personnel in order to maintain an effective atmosphere and an efficient food and beverage service
•Works with others to keep all areas cleaned and stocked to the Company’s standards at all times
•Mixes, garnishes, and serves alcoholic and non-alcoholic drinks for patrons of bar and dining room following standard recipes
•Inputs drink orders into computer immediately, collects money from guests for drinks served and makes change
•Arranges bottles and glasses to maintain an attractive display
•Washes and sterilizes stemware
•Counts drinks guests are served and track open bar tabs
•Anticipates Guest’s needs and follow the half-full rule when offering another drink; remains alert of Guest signals (raising a hand, looking directly at you, etc.), and acknowledges Guest so they know you will be right with them
•Learns guests’ names, occupations, and favorite drinks
•Responsibly serves alcohol and remains aware of guests’ state of intoxication
•Other duties as assigned
Required Education, Training, Knowledge and Experience
•High school degree or equivalent.
•Minimum of two years of bartending experience.
•Knowledge of restaurant Point of Sales Systems (POS), helpful.
•Knowledge of local and state alcohol serving laws required.
•Must be ServSafe Certified (Alcohol) or TIPS equivalent
Core Skills, Competencies, and Characteristics
•Strong written and verbal communications skills and exceptional consciousness of non-verbal language.
•Exceptional customer service skills to include the ability to handle guest issues with tact and diplomacy.
•High level of active listening skills.
•Strong organizational and time management skills.
•Problem solving skills to detect changes in circumstances or events.
•Strong and accurate arithmetic and math aptitude.
•Professional and courteous demeanor.
•Effective multi-tasking skills to ensure a quick response to guest needs.
•Exceptional personal hygiene and positive representation of the organization.
•Written and verbal English
•Be able to work in a standing position for long periods of time (up to 6 hours).
•Be able to reach, bend, stoop and frequently lift up to 50 pounds
•Must have the stamina to work 50 to 60 hours per week.