Experience Coordinator

 Position Title: Experience Coordinator    Reports to: Experience Lead    Camp: Pines/Summit/Springs    Status: Full-Time

 Position Summary: Experience Coordinator will work with pastors, group leaders, and staff to provide guest experience support throughout all camp reservations.

This position is connected to the faith and mission of the camp and moves forward the mission and vision of UCYC.

Responsibilities:

During Program Season:

• Contact in person, via email, and/or phone with pastors and occasionally parents in a timely manner
• Manage database, resource availability, and pertinent information needed throughout the year
• Organize elements of weekly camps, housing, color teams, rec groups, assignments, etc.
• Communicate with staff about camp program schedules
• Responsible for preparing group signage, paperwork
• Communicate with finance department about invoices
• Other duties as assigned

During Group Season:

• Contact in person, via email, and/or phone with group leaders and occasionally parents in a timely manner
• Receive all necessary guest group retreat details
• Enter data into a camp management system
• Responsible for preparing group signage, paperwork
• Communicate guest needs to the appropriate departments
• Other duties as assigned

You'll be successful if:

Expectations:

• Support vision and direction of UCYC & Lead Team
• Participate in "all staff" events at each level and function trimestral.
• Uphold UCYC Core Values: Hungry, Humble, Smart
• Ensure that UCYC's standard of service is being met through the retreat planning process
• Align with the vision and values of UCYC and be committed to doing camp no harm
• Growing your personal relationship with Christ
• Adhere to and encompass the qualities and characteristics required of UCYC employees, defined by the employee handbook

Knowledge, Skills, and Experience:

• Excellent written and communication skills
• Careful attention to detail and ability to delegate as needed
• Organizational Skills
• Ability to work independently within the scope of assignment. Manages time and prioritizes duties effectively
• Ability to work cooperatively as a member of a team
• Ability to make touch decisions and a willingness to engage in healthy conflict among the team
• A teachable spirit and a desire to learn and grow.