Home Care Sales
Be the First Voice. Move Families to Care.
At All American Home Care, the Inside Sales Representative is the first point of contact for families seeking support at home. This role is about more than answering calls. You guide families through the process, verify coverage, and help move each case toward Start of Care with urgency and compassion. If you are organized, confident on the phone, and take pride in follow-through you’ll thrive here.
This role includes a competitive base salary plus commission.
What You’ll Do
Conduct intake calls to understand client needs and caregiver preferences
Verify insurance coverage (Medicaid, Medicare, MCOs, commercial plans)
Clearly explain our services and next steps
Keep leads organized and moving forward
Follow up consistently to help families complete onboarding
Document activity accurately in Zoho CRM
Coordinate with internal teams to ensure smooth case activation
Manage a high volume of inbound and outbound calls
You’ll play a key role in helping families access care quickly and smoothly.
What Winning Looks Like
Leads move forward consistently
Families feel informed and supported
Insurance verification is accurate and timely
Start of Care timelines are efficient
CRM notes are clear and organized
You take ownership of your pipeline
What You Bring
2+ years of experience in inside sales, intake, healthcare, or insurance
Strong phone presence and communication skills
Experience with Medicaid, Medicare, or MCOs (preferred)
CRM experience (Zoho a plus)
Ability to manage multiple active cases
Comfort in a fast-paced environment
Bilingual English/Spanish (strongly preferred)
What This Role Requires
Attention to detail
Consistent follow-up
Emotional intelligence
Accountability
Team collaboration
Why Join All American Home Care
We move quickly.
We support families during important moments.
We value ownership, communication, and follow-through.
We are growing, and strong team members grow with us.
If you’re ready to take ownership of your work and help families access quality home care, we’d love to meet you.
Please visit our careers page to see more job opportunities.