Manager, Operations and Internal Communications

About the Roosevelt Institute Until economic and social rules work for all Americans, they’re not working. Inspired by the legacy of Franklin and Eleanor, the Roosevelt Institute reimagines the rules to create a nation where everyone enjoys a fair share of our collective prosperity. We are a 21st-century think tank bringing together multiple generations of thinkers and leaders to help drive key economic and social debates and have local and national impact. We advance this mission through the work of our staff, fellows, and network of students and alumni. Our Culture At Roosevelt, we recognize that the culture of the workplace and opportunities for career growth and development are important to all. We believe that diversity of background and experience among our people make our work to reimagine the rules of our social and economic realities stronger. Roosevelt is equal opportunity employer and, as affirms in policy and practice to consider all applications in all job classifications, without regard to race, color, creed, national origin, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, military status, height and weight, genetic predisposition or carrier status, arrest record, or other legally protected status. We strongly encourage people of color, people with disabilities, women, and LGBTQ candidates to apply. There is a handicapped-accessible, all gender/gender-neutral bathroom on site.

Purpose of the Position:

Working closely with the Senior Vice President, Operations, this position will play a leadership role in supporting the entire executive team and implementing systems for critical cross-team support, including a variety of events and internal communications.

The Manager will be a creative problem solver, self-starter, and excellent communicator. Responsibilities include: helping senior leaders maximize their time by preparing for external engagements; writing content for external outreach and internal communications; and supporting teams organization-wide with the tools they need to execute on successful events.

This is a non-management, unionized, individual contributor role. 

Essential Functions & Responsibilities:

Operations, internal communications, and cross-team project support: 

  • Serve as the internal point person for events support, which includes: ensuring that all events follow established processes; preparing invitation lists and coordinating with communications team on distributing invitations; tracking and analyzing RSVPs and making recommendations (for example, if RSVPs are low, broadening an invite list and increasing number of invite sends); and providing logistical support as-needed. 
  • Generate content for internal organization-wide updates, including keeping intranet content up to date and engaging. This will involve building relationships with teams across the organization to gather updates, content, and feedback, with the aim of constant improvement to strengthen internal organizational communications. 
  • Opportunity to partner with development and communications teams to write additional materials, whether grant proposal writing, supporter emails, or collateral development. 
  • Partner with SVP, Operations, to develop and maintain policies and procedures manuals for development and other teams.  
Executive team support:

  • Prepare executive team leaders and other principals for external meetings and speaking opportunities, including conducting background research, gathering appropriate materials from teams across the organization (for example, talking points or speech notes), and coordinating with Executive Assistant on scheduling and meeting prioritization.  
  • Draft emails for the executive team and other principals for internal and external outreach. 
  • In close coordination with the development team, support the executive team on outreach and tracking for major donors and prospects; this will include updating and managing related data in Roosevelt’s fundraising database.
Experience Requirements:

  • Minimum of 3-5 years of experience in the nonprofit field.
  • Excellent writing and editing skills.
  • Ability to build strong relationships across teams and all staff levels, and manage up to executive leadership. 
  • Proven experience managing, prioritizing, and meeting multiple deadlines in a fast-paced environment. Highly efficient in time management and able to meet deadlines under pressure.
  • Ability to collect, synthesize, and process information quickly and with accuracy.
  • Highly organized, with outstanding attention to detail.
  • Passion for the Roosevelt Institute’s work and mission. 
Interested candidates must submit a cover letter and resume in order to be considered.

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