Moonlight Basin is located right in the middle of the best things to see and do in Montana. You can visit Yellowstone National Park. Explore the national forest and wilderness lands. Come down to the town of Big Sky and shop, eat, and catch some music. Bozeman is a short drive and easily accessible by Skyline Bus.
Whether it’s winter or summer, Moonlight Basin is something you won’t soon forget. The mountain scenery, the direct access to some of the finest skiing at Big Sky Resort, the hiking, the golf and so much more all add up to the perfect place to work and enjoy Montana.
There’s a side of Big Sky, Montana that speaks to those seeking something special. A vast 8,000 acre landscape where stunning natural beauty and an endless array of alpine adventures blend together to create a private club and mountain living experience like no other.
Activities Guide is a Moonlight Outfitters position requiring extensive outdoor activity teaching and facilitation experience and the personality and ability to relate to and build trust with Moonlight Club members, families, and guests in a safe and fun learning environment. Activities guides facilitate member activities such as archery, mountain biking, hiking, fishing, stand up paddle boarding, and sporting clays. Safety and fun within a unique outdoor experience are the ultimate goals of the Moonlight Outfitters.
POSITION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each job function satisfactorily, which includes:
Essential Job Functions:
- Plan, organize and provide safe, fun, and professional instruction/guiding within the guidelines of the Moonlight Outfitters.
- Certifications/ Training
- Wilderness First Aid or equivalent emergency training.
- CPR Certification.
- Report to morning meetings on time with a professional attitude and appearance.
- Meet and greet clients on time with a professional attitude and appearance.
- Facilitate and lead outdoor activities in group and private settings.
- Assess member/guest skills and tailor session appropriately for ability, goals, and environmental conditions.
- Interact comfortably and seamlessly with an affluent group of members and their guests.
- Determine meeting times and places for lunch and end of session, within club guidelines.
- Determine client’s needs for the day and work towards exceeding those expectations.
- Conduct lessons and guiding with safety as the first priority in a mountain environment.
- Drop off children at the pre-determined time and place; home drop off, restaurant, or lodge.
- Summarize day’s activities with clients or parents daily; review skills worked on and progress made, invite them to return.
- Sign out for days’ activities and determine the next day’s schedule with Supervisor or Director.
- Communicate all concerns, questions, and scheduling issues with Director/Supervisor.
- Carry charged cell phone and radio at all times to be in communication with supervisors.
- Participate in all required training and educational clinics.
- Read and understand all safety policies and guidelines. Ask supervisor/ director for clarification on any policy you may not understand.
- Attend all safety training meetings and clinics. Maintain current knowledge of all safety procedures.
- All Outfitter employees must represent their profession and department in a professional manner at all times to members, guests, coworkers, and other departments.
Nonessential Job Functions:
- Assist in special events.
- Performs other related duties as required and assigned.
SUMMARY OF EXPECTATIONS OF THIS POSITION:
- Adheres to Moonlight Club and Outfitters policies and procedures.
- Performs duties as workload necessitates.
- Maintains a positive and respectful attitude.
- Communicates regularly and effectively with all employees, supervisors, managers & HR Team.
- Demonstrates flexible and efficient time management and ability to prioritize workload.
- Consistently reports to work on time prepared to perform duties of position.
- Meets departmental productivity, organization and consistency standards.
- Complies with laws, ordinances and regulations governing employment law.
- Performs work in a safe and high quality manner.
- Attendance/ Punctuality and Dependability: Depended upon to report to work at the scheduled time, is seldom absent from work, and keeps unplanned absences to a minimum. Employee follows company policy of reporting/planning absences and going through the correct channels to request time off. Completes work in a timely, accurate and thorough manner, is conscientious about assignments and deadlines.
- Normal Work Schedule: Flexible to accommodate 5, 8-hour work days or another variation of 40 hours/ week with extensive overtime during peak business periods, 30 minutes for lunch unpaid.
- Teamwork and Flexibility: Ability to help and share knowledge or expertise with others. Responds and adapts positively to new ideas, requests, and/or changing situations. Provides meaningful feedback and responds well to constructive criticism.
- Communication and contact: Communicates effectively both verbally and in writing with superiors, colleagues and individuals inside and outside the company. Presents information and expresses ideas in a clear, concise, and in a well-organized manner; demonstrates grammatical prose when drafting letters, memoranda, and other forms of written communication. Listens attentively and provides appropriate feedback to ensure understanding.
- Relationships with others: Provides cooperative, responsive, and courteous service to clients and staff. Exhibits a professional and courteous demeanor and responds positively, yet quickly to special requirements or circumstances; works to maintain constructive working relationships.
- Initiative and Productivity: Initiates work activities, seek responsibility and makes efforts to improve knowledge and skills. The employee thinks along original lines, finds new and effective ways of doing jobs, and makes suggestions for improvements. The volume of work is consistently done in relation to the volume considered to be a standard requirement of the job. Accuracy, attention to detail, thoroughness, and neatness.
- Judgment and Analytical Ability: Seeks clarification when unsure. Knows when to consult and when to act independently. Keeps supervisor informed of status and potential problems. Correctly determines work priorities and treats confidential information appropriately.
- The structure and content of the English language including the meaning and spelling of words.
- Excellent interpersonal skills.
- Resourcefulness, good judgment, and self-confidence.
- Summer and winter mountain hazards and ways to minimize risks for yourself and your clients.
- Familiarity with flora and fauna, geography, and geology of SW Montana.
- Moonlight Club emergency and incident procedures.
- Actively Listening - Give full attention to what managers, supervisors, co workers and clients are saying, taking note to understand the points being made, asking questions as appropriate. Determine the needs of your clients by actively listening to provide an exceptional product and experience.
- Speaking – Clearly communicate with managers, supervisors, and colleagues. Clearly communicate with clients to produce a great product and experience.
- Time Management – Manage the time you have with your clients/group to deliver an effective product in the time provided.
- Critical Thinking – Follow safety protocols. Make sound decisions regarding safety issues related to weather, changing conditions, animals, and client behaviors.
- Oral Expression – The ability to communicate information and ideas in specific terms that others will understand.
- Problem Sensitivity – The ability to recognize that there is a problem and determine the best course of action to remedy the issue; whether handling it yourself or notifying a supervisor or manager.
- Written Comprehension – The ability to read and understand information that is presented in writing.
- Oral Comprehension – The ability to listen to and understand information as it is presented through spoken words and sentences.
- Communication - Ability to communicate and work with a variety of age and skill levels
- Teamwork- The desire and ability to work in a cooperative, team-oriented atmosphere
Education and Experience:
- High School diploma and/or equivalent education.
- Possess current Wilderness first aid, EMT, or similar certification.
- Experience guiding or facilitating client based winter and summer recreational programs in terrain similar to that found in SW Montana.
- Experience utilizing GPS systems, topographical maps, and compasses for navigational purposes.
- Valid driver’s license.
- Similar combination of education and experience
- Ability to stand, sit, walk, hike, bike, for six to ten hours a day as required.
- Ability to use various tools and equipment as required.
- Work outside in all temperatures and conditions six to ten hours a day as required.
- Bend at the waist, twist upper body, kneel, crawl, climb, reach above shoulders, flex and extend ankle, knee, and hip joints.
- Lift and carry up to 75 lbs., push and pull 10-20 lbs.
- Ability to work as many as 30 days consecutively during peak periods.
This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities for this specific job. The responsibilities, tasks, and duties of this position might differ from those outlined above and other duties may be assigned as necessary.