There’s a side of Big Sky, Montana that speaks to those seeking
something special. A vast 8,000 acre landscape where stunning natural beauty
and an endless array of alpine adventures blend together to create a private
club and mountain living experience like no other.
Whether it’s winter or summer, Moonlight Basin is something you
won’t soon forget. The mountain scenery, the direct access to some of the
finest skiing at Big Sky Resort, the hiking, the golf and so much more all add
up to the perfect place to work and enjoy Montana.
Moonlight Basin is located right in the middle of the best things
to see and do in Montana. You can visit Yellowstone National Park. Explore the
national forest and wilderness lands. Come down to the town of Big Sky and
shop, eat, and catch some music. Bozeman is a short drive and easily accessible
by Skyline Bus.
Outfitters Reservations & Activities Supervisor is a Moonlight Outfitters
position requiring strong customer focus, communication skills, leadership,
positive personality and ability to relate to and build trust with Moonlight
Club members, families, and guests in a safe and fun learning environment. The Reservations & Activities Supervisor
is responsible for receiving, scheduling and confirming all Outfitters
activities. This position also requires experience facilitating outdoor
activity experiences including but not limited to fat tire biking, snow shoeing,
Nordic skiing, hiking, mountain biking, sporting clays, and archery. Safety and
fun within a unique outdoor experience are the ultimate goals of the Moonlight
perform this job successfully, an individual must be able to perform each job
function satisfactorily, which
• Creates and
maintains office forms and procedures, and assists with administrative tasks.
• Answers central
telephone system and directs calls accordingly.
• Receives the
public and answers questions, in person and by telephone; responds to inquiries
from employees, members and guests, when necessary, refer to the appropriate
person or department.
outgoing mail; sorts and distributes incoming mail.
• Pick up and
deliver messages, documents, packages, and other items across the property.
• Duplicates and
• Composes, types
and edits correspondence, reports, memoranda and other material.
• Assists members
and guests with the use of department facilities.
schedules, and supervises seasonal reservations staff.
seasonal activities staff.
all concerns, questions, and scheduling issues with Director/Manager.
duties as assigned by manager.
in all required training and educational clinics.
and understand all safety policies and guidelines. Ask supervisor/ director for
clarification on any policy you may not understand.
all safety training meetings and clinics. Maintain current knowledge of all
Moonlight Outfitters employees must represent their profession and department
in a professional manner at all times to members, guests, coworkers, and other
organize, and provide safe, fun, and professional instruction/guiding within
the guidelines of Moonlight Outfitters for all abilities.
out and return equipment, clearly explain usage, fit members and guests for
snowshoes, hockey and ice skates, and Fat Bikes.
members and guests with directions to trails and other outdoor activities.
in and assist with special events at Ulery’s Lake Camp, Moonlight Lodge, and on
mountain as business demands require, including Member Ski Race Series, and
First Tracks events.
Ulery’s Lake Camp facilities, including snow blowing and shoveling, building
fires, and cleaning as necessary.
SUMMARY OF EXPECTATIONS OF THIS
Adheres to Moonlight Club and Moonlight Outfitters
policies and procedures.
Performs duties as workload necessitates.
Maintains a positive and respectful attitude.
Consistently reports to work on time prepared to
perform duties of position.
departmental productivity, organization and consistency standards.
schedule, and confirm all Outfitters activities bookings via phone, email, or
as software administrator for reservations software system. Maintain systems
and make changes/ additions as necessary.
closely with Activities Manager and Director in scheduling staff/ activities
detailed familiarity with Outfitters activities programs to accurately describe
products to Members/ guests when making bookings.
written and verbal communication skills.
with Microsoft office including Excel, Outlook, and Word.
school diploma or equivalent.
working in an office environment.
wilderness first aid, EMT, or similar certification.
Experience guiding or facilitating client based
winter and summer recreational programs in terrain similar to that found in SW
Experience utilizing GPS systems, topographical
maps, and compasses for navigational purposes.
• This job
operates in a professional office environment but will require some time
outside. This role routinely uses standard office equipment such as computers,
phones, photocopiers, filing cabinets and fax machines.
• While performing
the duties of this job, the employee is regularly required to talk or hear. The
employee is frequently required to stand; walk; use hands to finger, handle or
feel; and reach with hands and arms.
to stand, sit, Nordic ski, snowshoe, alpine ski, for six to ten hours a day as required.
to use various tools and equipment as required.
outside in all temperatures and conditions six to ten hours a day as required.
at the waist, twist upper body, kneel, crawl, climb, reach above shoulders,
flex and extend ankle, knee, and hip joints.
and carry up to 75 lbs., push and pull 10-20 lbs.
to work as many as 30 days consecutively during peak periods.
This job description is
only a summary of the typical functions of this position and should not serve
as an exhaustive or comprehensive list of all the possible duties, tasks and
responsibilities for this specific job. The responsibilities, tasks, and duties
of this position might differ from those outlined above and other duties may be
assigned as necessary.