Table Server Assistant (TSA) - Jason Aldean's, Miranda Lambert's Casa Rosa, Luke's 32 Bridge

TC Restaurant Group Nashville, TN $7.00 per hour

POSITION SUMMARY: The Table Server Assistant (TSA) is responsible for upscale food & beverage service of all tables and seating areas in a high-volume, live entertainment, restaurant, and bar setting. TSA will continuously assist the Cocktail Server to enhance the guest experience; while anticipating any additional needs to help ensure each guest has a wonderful and unique visit to our venues. Must possess advanced food and beverage service knowledge and trends. Duties include exceptional service to every guest in a professional manner.  Transport materials/supplies and assist the Cocktail Server with beverage service in all areas, as well as maintain the cleanliness of all work areas and equipment.

TSA will display a positive personality, attitude, knowledge, enthusiasm, and performance while delivering top-notch customer service; to develop new clientele, establish a rapport with existing clientele and increase repeat business opportunities. TSA will report directly to the VIP Services Manager; however, they will take direction daily and interact with Venue Operations Management teams.


 -  Provide upscale food and beverage service.

-  Adhere to all departmental appearance and uniform standards while always maintaining professionalism.

-  Appear in dress code for all shifts at your scheduled time.

Will follow all company and department policies and procedures, practices, and guidelines.

-  Exude best-in-class customer service.

 Maintain a good rapport with the management team and all other team members.

-  Maintain professionalism and open lines of communication at the workplace and with co-workers and patrons.

-  Maintain a consistent and high level of energy.

-  Inform management of any complaint, comments, or incident

-  Ability to communicate effectively with guests, Employees, and Management in both written and verbal form.

 -  Respond to Guest inquiries and requests in a courteous and polite manner.

-  Maintain line of sight/atmosphere control by circulating through your work area throughout shift

-  Keep all tabletops, floors, and service areas clean/free of dirty glasses, dirty ashtrays, and any unnecessary items throughout shift.

-  Keep service station and service equipment storage clean and organized.

-  Ensure daily/nightly/weekly and opening/running/closing duties are completed.

 -  Maintain opening and closing service equipment par.

 Performs other job-related duties as assigned. 

 -  Clean all spills and waste immediately. Sweep and mop as needed. Place all trash in proper receptacles.

-  Maintain a clean and hygienic work environment in accordance with TCRG standards.

-  Polish and wash glassware throughout shift. Prepares all mixers and garnishes.

-  Must have full knowledge of the sequence of services for all outlets.

-  Observe and anticipate guest

TC Restaurant Group is an Equal Opportunity Employer.

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