Steward

Soul Community Planet Redmond, OR Commensurate with Experience
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SCP Steward/Dishwasher

SUMMARY:

The Kitchen Steward is primarily responsible for overall cleanliness, sanitation, and compliance with state and local health regulations in the kitchen area(s). S/He will maintain the kitchen areas to ensure maximum guest satisfaction.

The Kitchen Steward shall strive to provide exceptional service to both internal and external guests at all times and will be responsible for exemplifying the Soul Community Planet culture.

ESSENTIAL JOB FUNCTIONS:

        Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.

        Maintain positive guest relations at all times.

        Actively solicit guest feedback in order to seek continual improvement in service.

        Attend daily briefings, training sessions, and meetings as required.

        Set up work stations for kitchen staff.

        Daily room service tray pick ups from guest floors. 

        Clean and sanitize all kitchen equipment, food storage areas, walk-in fridges, freezers, ovens, and dry storage cupboards.

        Properly clean and store dishes and other kitchen equipment in the correct areas.

        Fill dish washing machines and ensure the correct levels of cleaning chemicals are being used.

        Maintain efficient traffic patterns in the kitchen area(s).

        Ensure that equipment is prepared and operational for the following day's work.

        Remain up to date on current safety issues to ensure compliance with all health and safety regulations.

        Inform management of hazardous situations, emergencies, or threats to the security of guests or employees.

        Report all accidents and breakages to the Kitchen Steward Supervisor or Executive Chef in charge.

        Report and/or take action on any equipment breakdown or safety issue relevant to your work area.

        Promote teamwork and quality service through daily communication and coordination with other departments. 

        Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.

        Work in a safe manner and abide by OSHA regulations and the hotel's policies in regard to accident and incident reporting procedures.

        Adhere to relevant Workplace Safety and Health standards and Food Safety Hygiene standards.

        Meet grooming standards of the hotel as set out in the Team Member Handbook.

       May assist with other duties as assigned including but not limited to assistance with food dish-up, completing set-up sheets, assisting with set-up and break-down for various events, etc.

The associate is held accountable for all duties of this job and other duties as assigned.

EXPERIENCE & EDUCATION:

        High school diploma or equivalent

        One year of experience in stewarding, kitchen maintenance, kitchen operations, or similar

        Knowledge of food and beverage service operations preferred

        Basic knowledge of Microsoft Office

        Problem solving and reasoning skills

        Experience in training

        Willingness and ability to promote a positive team member culture and core values

        Must speak fluent English

        Fluency in other languages beneficial

JOB REQUIREMENTS:

        Must be a United States citizen or possess a valid work permit

        Must be able to read, write, and speak English

        Must have exceptional communication skills

        Must be able to accurately follow instructions, both verbally and written

        Must have basic computer skills including Microsoft Office

        Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently

        Must be detailed orientated and work well under pressure

        Must be able to work in a fast paced environment

        Must be professional in appearance and demeanor

        Ability to work a flexible schedule that may include evenings, weekends and holidays

        Must have the ability to deal effectively and interact well with employees

        Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner

        Possess strong motivational, organizational and verbal communication skills

        Ability to travel to attend workshops, tradeshows, conventions, etc.

        May require a Driver's License

WORKING CONDITIONS:
  • Must be able to stand and move about the kitchen area for a whole shift
  • Must be able to frequently stand up or move within and outside the facility
  • Must be able to carry or lift items weighting up to 50 pounds
  • Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements consistent with kitchen work
  • Must be able to handling food items, objects, projects, and utensils in a safe manner
  • Must be able to frequently bend, stoop, and kneel
  • Must be able to frequently handle kitchen supplies and equipment to maintain the facility

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description in no way states or implies that these are the only duties to be performed by this employee.  He or she will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.

Soul Community Planet is an EEO employer - M/F/Vets/Disabled
OR
 
 
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