Accounts Receivable Assistant
The Medical Accounts Receivable (A/R) Assistant is responsible for reviewing non-financial folders, attaching correspondence to tickets and assisting the A/R Specialists to ensure maximum reimbursement as well as following up with insurance and facilities regarding any outstanding claims.
REPORTS TO
The A/R Assistant reports directly to the A/R Manager and collaborates with other Emergicon personnel across various departments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- •Manage claims over 90-days on the A/R reports in a timely manner
- Attach no-pays to the correct account
- Review non-financial correspondence and route to the appropriate departments for processing
- Manage hospital requests for ER notes and discharge summaries to support billing processes
- Sort, scan, and attach non-financial mail and documentation to the appropriate accounts
- Perform data entry and account updates, including patient and insurance information
- Assist with gathering supporting documentation for appeals and claims processing
- Provide general administrative support as needed
- Follow all state and federal collections and HIPAA laws
- Align with & support Emergicon’s core values & behaviors
- Other job-related duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to communicate effectively and in a professional manner with patients, insurance carriers, co-workers, management and others
- General knowledge of ambulance medical billing/coding process
- Ability to prioritize and multi-task
- Basic proficiency in computer applications, including email, word processing, and spreadsheets
- Must possess strong attention to detail
- Ability to establish/maintain cooperative working relationships with staff
- Strong verbal and written communication skills
EDUCATION AND EXPERIENCE
- HS Diploma/GED required
- Experience in Medicare A/R, appeals, correspondence and denials a plus
- At least one (1) year of experience in medical billing, accounts receivable, healthcare administration, or a related field preferred
WORKING CONDITIONS
Work is performed on a computer and requires long periods of sitting/standing at desk.
Emergicon LLC is an EEO Employer - M/F/Disability/Protected Veteran Status
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