Mitigation Manager
We're looking for a Mitigation Manager to join our Lafayette team!
Starting pays from $65,000 - $85,000 annual salary with departmental commission incentives paid out quarterly
Opportunities for departmental incentives based on all projects completed on time and within budget by you and your team
Medical, Dental, Vision, Life, Short-Term Disability, and Various Supplemental Policies
401K Retirement Plans with Employer Match
Accrued annual Vacation and Sick Time
Supplied company vehicle, computer, cellphone, and anything else needed to do the job
Regular Certifications and Trainings offered to advance knowledge and skills in your profession
Position located in Lafayette, LA
The Company: Guarantee Restoration Services (GRS) is an established and growing company that is known for restoring homes and businesses that were damaged from traumatic events such as a hurricane, fire, water leak, mold, etc.
Our dedicated team of professionals work hard to be available and offer restoration services 24/7
We believe in serving our community members by providing relief during a time when they need it most
What you'll be responsible for as a Mitigation Manager:
Oversee and lead the Lafayette Mitigation division comprised of Project Managers, Team Coordinators, and Technicians
Meet or exceed departmental quality targets and improve customer experience
Be a leader through continuous process improvements, implementation of state-of-the-art technology, and business strategies
Maintain a strong and skilled mitigation team by equipping them with tools/resources, supplying service divisions, and identifying team staffing needs
Partner with Project Managers to schedule laborers and on-site visits, work through mitigation project problems, and ensure team has support needed to succeed
Train mitigation staff to meet division targets for quality, profitability, and customer satisfaction
Develop staff to grow, meet career goals, and prepare them for higher level positions within the company
Schedule jobs, maintain efficiency, and maintain the timely flow of mitigation reporting from field operations to administration
Perform mitigation and remediation work as needed, prepare job contracts, and review job costing on completed work
What you need to have:
Must be able to work Monday to Friday including an on-call rotation
High School Diploma/GED required, higher education preferred
5+ years of mitigation experience
2+ years of experience leading a team
Experience with Mitigation and Remediation projects - Water, Fire, Mold
Knowledge of insurance restoration preferred
IICRC or other Restoration Certifications highly preferred - WRT, FSRT, AMRT, ASD, OCT, CPT, HST, TCST, CCT, UFT, CRT
Excellent relationship building/maintenance skills
Knowledge of restoration processes and procedures
Ability to multi-task, work under pressure and meet deadlines
Must have and maintain a valid driver’s license as driving for business is required
Must be reliable, dependable and drug-free
Hiring Process (you will be contacted directly regarding steps 2-4):
Step 1: Submit Guarantee Restoration application form and/or resume
Step 2: Phone interview
Step 3: Candidate assessments
Step 4: Office interview/Meet with the team
Post offer drug screen and background check required
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