Retail Associate (Summer 2021)

Moonlight Basin Big Sky, MT

There’s a side of Big Sky, Montana that speaks to those seeking something special. A vast 8,000 acre landscape where stunning natural beauty and an endless array of alpine adventures blend together to create a private club and mountain living experience like no other.  

Whether it’s winter or summer, Moonlight Basin is something you won’t soon forget. The mountain scenery, the direct access to some of the finest skiing at Big Sky Resort, the hiking, the golf and so much more all add up to the perfect place to work and enjoy Montana.  

Moonlight Basin is located right in the middle of the best things to see and do in Montana. You can visit Yellowstone National Park. Explore the national forest and wilderness lands. Come down to the town of Big Sky and shop, eat, and catch some music. Bozeman is a short drive and easily accessible by Skyline Bus. 

Position Summary:   

Retail sales associates are expected to provide a quality shopping experience for members and guests of the Moonlight Lodge. Individuals in this role must have basic computer skills and the ability to operate a POS station. Attention to detail is very important for this position as is product knowledge across all the summer product categories sold in the lodge.  


Position Requirements: 


Retail sales associates are responsible for opening and closing the retail shop on a daily basis. Individuals in this role will be responsible for managing the retail operation during their shift. Daily management of the retail shop includes the following: 


  • Creating and maintaining merchandise displays 

  • Interacting with Moonlight Club members and lodge guests 

  • Cash handling 

  • Reporting product recommendations, necessary reorders, and sales updates to the retail manager 

  • Assist with the month end inventory and receiving of new product  

  • Protecting company assets  

  • Assist in creating an exceptional guest service culture. 

  • Manage the day-to-day operations of the retail shop, and the execution of all policies and procedures instituted by the retail manager.  

  • Distribute important retail product information to the staff to ensure all staff members are consistent with dispensing such information to our guests. 

  • Ensure the retail shop is clean and organized at all times. 

  • Operate the retail POS, charging member accounts and taking credit card payments. 

  • Practice proper telephone etiquette at all times 

  • Continually elevate standards of service to exceed the guests’ expectations. 

  • Maintain a professional image and appearance at all times. 

  • Be informed on and promote all club activities and services. 

  • Must have a valid driver's license. 

  • Must be well groomed and adhere to dress code/uniform and personal appearance standards defined in the associate handbook. 

  • Must be friendly and outgoing with a professional demeanor. 

  • Ability to work alone during certain parts of the day. 

  • Must be available to work weekends, holidays, and possible overtime.   





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