Sportsbook Supervisor

Valley Forge Casino Resort King Of Prussia, PA Based on Experience
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Summary

Under Direction from the Sports Book Assistant Manager, is responsible for direct supervision of Sports Book writers.

 

Job Duties

Supervises the daily Sports Book operations on the Casino floor for an assigned shift. Enforces Casino regulatory rules and regulations and Casino internal controls and accounting controls in order to safeguard the company’s assets.  Assists in monitoring business demands and makes necessary scheduling and staffing adjustments. Assists the Sports Book Assistant Manager with day-to-day operation of the Sports Book to include training, counseling, and supervision of employees. Monitors all monies being wagered and. Assists with the creation of the writer tills.  Maintains and balances a till for use in issuing and redeeming tickets when necessary. Must be aware of all Title 31 procedures and logging.  Promotes superior guest service to both internal and external guests. Establishes and maintains positive working relationships with all departments. Handles guest service and employee related issues with composure and professionalism. Assumes the responsibilities of the Assistant Sports Book Manager in his/her absence.  Performs other related duties as assigned.  Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment.  Ensures compliance with all regulatory controls and the Pennsylvania Gaming Control Board.

 

Minimum Qualifications

Previous money handling and Supervisory experience preferred. Basic computer input skills. Must be able to work various shifts and flexible hours.  Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board. Must have thorough knowledge of approved Responsible Gaming Program.

Valley Forge Casino Resort is an EEO employer - M/F/Vets/Disabled
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