Housing Intake/Program Coordinator

East Bay Community Law Center Berkeley, CA $31.32 to $34.62 per hour

East Bay Community Law Center (EBCLC) is a non-profit legal services organization, the community-based clinical program for U.C. Berkeley Law School, and one of the Bay Area’s largest and most effective systems disrupters.  With a dual service and teaching mission, EBCLC is a racial justice organization committed to building a culturally diverse workplace, centered on equity. With about 80 staff, 150 law students a year, and a nearly $10 million annual budget, EBCLC is the largest provider of free legal services in Alameda County, providing multimodal, collaborative, and holistic legal services to over 5,000 clients annually and engaging in legislative and policy advocacy at the state and local level.

The Housing Intake/Program Coordinator assists with client intake and screening, and provides administrative support to staff attorneys. The position requires someone who enjoys substantial responsibilities in a fast-paced and dynamic work environment with competing priorities and deadlines, who is able to work in a team and independently, excels at time management, has strong interpersonal skills, and is committed to furthering the mission for racial justice.   

Primary Responsibilities: 

·       Screen individuals, over the phone and in the office for eligibility for services, assess legal issues, and provide or coordinate appropriate assistance

·       Provide administrative support to attorneys and law students with preparation, serving, and filing of legal pleadings (including preparation of exhibits and materials) in state court 

·       Initiate, coordinate, and organize outreach and trainings with community-based organizations and social service agencies 

·       Enter data into client database to ensure accurate accounting of information and services disseminated as required for grant or project reporting 

·       Meet with clients, provide general tenant counseling, and prepare paperwork under the supervision of attorneys  

·       Advocate on behalf of clients with city and state agencies and community-based organizations  

·       Assist in the facilitation of housing projects including rental assistance applications, courthouse clinic, social media campaigns and advocacy, and our tenants’ rights workshop  

·       If candidate is multi-lingual, then provide translation assistance and interpretation for client meetings and services, as needed

·       Additional tasks as assigned by Supervisor 

Minimum Qualifications:  

·       Demonstrated proficiency with Microsoft Office Suite and Google Docs, or capacity to pick up new computer skills quickly

·       Ability to work under pressure and with people in crisis, including people with mental disabilities, in an empathetic and professional manner 

·       Strong verbal and written communication skills 

·       Excellent organizational skills; ability to be detail-oriented, multi-task, set priorities, and work independently, but in close coordination with other staff 

·       Demonstrated ability to work effectively with a diverse range of groups, including people of color, people experiencing homelessness, people from different socioeconomic backgrounds, immigrants, non-English speakers, people with mental disabilities, people experiencing domestic violence, law students, service providers, government employees, community partners, elected officials, and law school faculty  

·       Strong commitment to racial and social justice 

Highly Preferred Qualifications

·       Fluency in Spanish or Mandarin or Cantonese, with demonstrated ability to interpret accurately between English and Spanish or Mandarin or Cantonese.

·       Commitment to housing rights and/or advocacy for low-income people of color.

Salary and Benefits

Starting hourly rate for this full-time non-exempt position is $31.32-$34.62 based on the number of years of prior relevant experience, as dictated by EBCLC’s salary scale.

Benefits include fully paid health insurance (medical, dental, and vision) for employees and their dependents, life and disability insurance, and generous paid leave (vacation, sick, and holidays); EBCLC also offers flexible spending accounts for qualified health, dependent care, and commute expenditures; and retirement options.

This position is included in EBCLC’s Bargaining Unit.

Workplace Expectations

While most staff are working remotely, EBCLC is beginning to transition to in-office operations with the expectation that all staff will spend some part of their work schedule on site within the next few months, assuming no changes in local conditions and regulations. The expectation is that the Housing Program/Intake Coordinator will eventually work full-time in our Berkeley, CA office when it is determined safe to do so. EBCLC will continue to provide the necessary equipment to fulfill job responsibilities while working at home.

Working at EBCLC

EBCLC is strongly committed to advancing justice through education and advocacy, and the need to transform legal services and legal education. Please take time to review EBCLC’s mission, vision, programs, and website, and ensure that your cover letter reflects how your background, experience, and expertise have prepared you to be successful in performing the responsibilities of the position.

Additionally, EBCLC is committed to building a culturally diverse workplace centered on equity and providing an inclusive, welcoming, and culturally responsive environment for all members of our staff, volunteers, subcontractors, vendors, and clients.

To achieve this goal, EBCLC works actively to improve our office climate, systems and structures, communications, and community engagement to create an inclusive and respectful workplace where differences are acknowledged and valued.  In your cover letter, please address how your personal background and experiences, professional or otherwise, have prepared you to contribute to our commitment to cultural responsiveness and diversity amongst our staff.

We strongly encourage individuals from traditionally underrepresented communities to apply. EBCLC does not discriminate on the basis of race, color, religious creed, sex, gender, gender expression, gender identity, age, national origin, ancestry, disability, marital status, sexual orientation, military status, prior contact with the criminal legal system, or any other basis prohibited by law.

EBCLC is a unionized workplace and members of the bargaining unit are represented by the Engineers and Scientists of California Local 20, IFPTE.


Application Process:

Interested applicants should submit an application by visiting https://eastbaycommunitylawcenter.easyapply.co/.  Application materials should include a cover letter, resume, and names and contact information for two professional references.

EBCLC will review applications on a rolling basis, with priority review given to applications received by  January 7, 2021. 

East Bay Community Law Center is an EEO employer - M/F/Vets/Disabled
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