Transportation Specialist

Transportation Specialist Job Description

Job Summary: Our Transport Specialist will incorporate our mission, vision and values while carrying out the responsibility of safely transporting while displaying exceptional customer service.

Job Responsibilities:

• Greeting and working with patients at the beginning and end of each appointment with excellent customer service, going above and beyond to assist the patient when necessary.
• Safely assisting patients in and out of vans. Properly securing Patient in wheelchair and ensuring patient safety prior to transporting. This includes the proper use of the wheelchair lift.
• Abiding by all traffic laws and ensuring safety at all times.
• Communicate with and provide an excellent experience for all passengers.
• Managing both an “On Demand” and regularly scheduled calendar and being prompt to all appointments.
• Maintain excellent communication with Dispatch/management concerning all appointments, schedule/traffic delays, emergency situations, etc.
• Communicate effectively with all facility personnel to ensure best possible experience for facility, as well as patients.
• Display a professional image at all time, both in appearance and in actions.
• Daily Vehicle maintenance and maintaining a safe work environment.
• Responsible for all equipment provided including but not limited to vehicle, phone, GPS, uniform, etc.
• Abide by HIPAA policies.

Transportation Specialist Skills & Qualifications:

• Applicant must be 21 years of age or older.
• Have a valid Texas driver license.
• Clean Criminal background.
• Good driving record:
• No more than 1 moving violation within a 3-year span
• No license suspensions
• No severe citations I.e. DUI, DWI, hit & Run, etc.
• Must have excellent customer service skills, compassion, dependability & timeliness, exceptional communication skills and knowledge of patient safety. 

Physical Ability:

• Must be able to sit for periods of time while driving to and from destinations.
• Transitioning from sitting, standing, kneeling, and bending multiples times per day.
• Lift 20 pounds
• Push over 300 pounds up a ramp.
• Ability to secure mechanical devices which requires appropriate hand dexterity.

Job Type: Part-Time

Salary: $13.00 /hour