Taproom Manager

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Taproom Manager

Brewing Great Beer, Building Better Community

 

Dual Citizen Brewing Company is a community-focused brewhouse born from a few simple beliefs. An understanding that substance beats trends. A recognition that community roots run the deepest.  The understanding that what unites us is far greater than what divides us.

Our core beliefs shine through in all we do. They manifest in every recipe we craft, every pint we serve, and every conversation we foster. We’re not about chasing trends or trying to recreate another city’s vibe. We are about modern, inspired takes on familiar favorites. Prompting meaningful discussions. Purposefully bridging gaps and uniting our community through shared values and responsibilities. As Citizens, uniting our community is our duty and our obligation.

We are proud to call the Twin Cities home. No matter which side of the river you’re from, we are all Twin Citizens. That’s why we celebrate our heritage, draw inspiration from the region, and source local, seasonal ingredients whenever possible. We aim to use the bounty of our area to elevate both the beer we brew and the community we call home. The result is a brewery that is not only a reflection on, but a reflection of our community.

Taproom Manager is a hands-on management position is responsible for taproom activity and resources, including special and on-going events.  Reporting to the General Manager.

 

Responsibilities

  • Ensure the taproom is correctly staffed to provide a memorable customer experience with each visit. Staff the Dual Citizen Brewing Taproom with personable, beer-knowledgeable, customer service-focused employees committed to high standards of performance
  • Provide strategic planning to meet front-of-house sales and events goals.
  • Maintain adequate supplies and inventory within budget constraints
  • Plan, promote, and orchestrate all in-house events.
  • Learn, operate and troubleshoot POS system, including BOH functionality (adding buttons, promos, etc) run reports
  • Plan events with attention to financial and time constraints.
  • Research vendors (catering/vendors, decorators, musicians, etc.) and choose the best combination of quality and cost
  • Negotiate with vendors to achieve the most favorable terms
  • Hire, train and supervise taproom and event staff.
  • Oversee event happenings and act quickly to resolve problems
  • Evaluate event’s success and submit reports
  • Maintain company and taproom standards and policies.
  • Actively participate as a member of the DCBC management team.
  • May work up to 15% of the time as frontline customer service.

 

Requirements and Skills.      

·       4+ years of experience building brand and promoting sales as craft brew Taproom Manger.

·       Excellent management skills, managing teams, budgeting, and logistical experience

·       Demonstrated leadership and ability to establish standards/goals, mentor team members, and hold team members accountable for attaining goals.

·       Excellent customer service skills and problem-solving ability.

·       Successful event planning experience in an in-house environment

·       Knowledge of craft beer and understanding of beer production and beer service. Cicerone level 2 or above certified, preferred.

·       A proven track record of organizing successful events

·       Proficient in MS Office, Teams, Excel

·       Outstanding communication and negotiation ability

·       Well-organized with multi-tasking skills

Benefits

·       Pay $40k -$45K per year

·       401(k) matching

·       Employee assistance program

·       Employee discount

·       Flexible schedule

·       Health insurance contribution

·       Paid time off

·       Supplemental Pay

 

 

 

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