Food Runner

The Restaurant Food Runner is responsible for setting tables, serving food orders and removing used dishes and utensils. 
Essential Functions 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  1. Maintains the cleanliness and sanitation of the dining area, including all tables and chairs.
  2. Prepares dining room for guests by cleaning and clothing tables, setting decorations, condiments, candles, napkins, service plates and utensils. 
  3. Prepare all beverage required for service, including coffee, iced tea and hot water.
  4. Communicate food orders to chefs, paying attention to priorities and special requests, like food allergies.
  5. Delivers food orders from the kitchen to guest’s tables quickly and accurately.
  6. Check in with guests, take additional orders or refill water, as needed.
  7. Closes dining room by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash.
  8. Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
  9. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
  10. Performs other duties as directed. 
  11. Weekly attendance to Aloha Culture meeting.
  • Communication Proficiency.
  • Guest Focus.
  • Organizational Skills.
  • Stress Management/Composure.
  • Time Management. 
Supervisory Responsibility 
This position has no supervisory responsibilities. 
Work Environment 
This position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required. 
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require lifting of products weighing up to 25 pounds. 
Stand- Over 3/4th of the time 
Walk- Over 3/4th of the time 
Sit- Under 1/3rd of the time 
Use hands to fingers, handle or feel- Over 2/3rd of the time
Reach with arms and hands- Over 2/3rd of the time 
Climb or balance- Up to 1/3rd of the time 
Stoop, kneel, crouch or crawl- Up to 2/3rd of the time 
Talk or hear- Over 2/3rd of the time
Lift minimum of 5lbs.- 25 lbs.- Over 2/3rd of the time 
Adherence to all policy and procedures delineated in the ICONA Handbook 
 Position Type/Expected Hours of Work 
This is a full-time position. This role requires forty, plus hours to include, nights weekends and holidays. 
No travel is expected for this position. 
Required Education and Experience 
  • High school diploma or equivalent required.
  • Prior restaurant experience.  
Additional Eligibility Qualifications 
  • Compliant with state Alcoholic Beverage Control regulations. 
Other Duties 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  
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