Summary of Responsibilities:
Under the general direction of the Director of AE Support
Services, this person ensures that Chester County
Administrative Entity remains compliant with the
Administrative Entity Operating Agreement established by the Office of
Developmental Programs. This person’s focus will be on the Office of
Developmental Programs requirements related to Incident Management and
Certified Investigations. Duties are
conducted in accordance with all existing policies, procedures, and regulations
and in accord with the Mission and Values of the Company.
Independently manage and coordinate the Certified Investigation Process
for Chester County.
Attend and successfully complete ODPs four-day Investigation
Certification Course. This must occur
within the first 30 days of hire.
Must maintain ODP Investigation Certification on a bi-annual basis.
Perform Certified Investigations for all investigable incidents on behalf
of the Chester County Administrative Entity or as otherwise assigned.
Structure investigations in a competent manner, ensuring the rules of
speediness, thoroughness and objectivity.
Identify the investigatory question then subsequently collect all
Independently coordinate list of witnesses, interview times, collection
and safeguard all evidence.
Reconcile all evidence, determine
outcomes and final conclusions.
Develop a written report for each Certified Investigation ensuring that
all necessary elements have been addressed.
Collaborate with Protective Services Investigators, Police Departments,
Victims Services, Providers and Supports Coordination Organizations as
Monitor the Chester AE Enterprise Incident Management (EIM) Dashboard, complete
activities as required and ensure all timeframes are in compliance with ODP
Interact, develop and maintain a respectful working relationship with
Chester County AE and ODP. Attend County
and ODP Regional Meetings related to Risk Management.
Participate in ODP training and
webinars in order to remain abreast of the most current requirements.
Conduct Certified Investigations in other Counties when backup assistance
Participate in SAM AE Support Services Committee meetings and activities.
Other duties as assigned by Director
of AE Support.
(education, experience, etc.)
Degree from accredited College or University in Psychology, Social Work or
related field and applicable practical experience
completion of ODP Certified Investigation Course (must be obtained within 30
days of hire)
to work independently and with sensitive information in a highly confidential
oral and written communication skills to effectively interact with customers,
state, county and other elected officials, providers, judges, courts,
advocates, staff, consultants and consumers and their families.
Licenses, Certificates or Knowledge:
Pennsylvania drivers license and acceptable motor vehicle record check
knowledge of current best practices in developmental disability and autism
services for children and adults.
knowledge of the Commonwealth’s approved Medicaid Waivers and the resulting Administrative
Entity Agreement and Waiver Regulations.
33 and Act 34 clearances
and Naturalization (I9) clearance
work performing concurrent varied management tasks
travel throughout Chester County to providers and other human service
work schedule and decision making
travel throughout the Commonwealth to attend ODP Academy and other state-wide
Hazards of the Job:
hazards, general office working conditions.
There may, however, be a rare occasion during which it is necessary to
have physical interaction with a person displaying aggressive behavior.
SAM, Inc. Corporate is an EEO employer - M/F/Vets/Disabled