General Manager- TC Restaurant Group

TC Restaurant Group Nashville, TN

POSITION SUMMARYThe General Manager shares the responsibility of overseeing a high-volume, multi-level, live entertainment, restaurant and nightclub. This position is responsible for overseeing day-to-day operations and team members.  The General Manager will be the driving force of developing and motivating all staff to attain proper standards of performance.  He/She will mentor and train the management team to grow into the same abilities. Additionally, the General Manager is responsible for ensuring that the venue is functioning at its maximum potential with smooth and efficient guest service, as well as, providing overall venue and property support pertaining to Daylife/Nightlife Hospitality. 


  • Continually strive to develop the staff, including Operations Managers, in all areas of managerial and professional development
  • Lead the recruitment process and training of staff (training, developing, testing, and coaching)
  • Maintain food and labors costs, including managing inventory and hitting sales goals
  • Build and promote teamwork through proactive interaction
  • Utilize effective time management and exhibit excellent follow up skills
  • Accommodate and anticipate guests needs
  • Accurately forecast staffing needs to ensure optimum customer service
  • Ensures that private events, catering, and banquets are successfully executed
  • Control cash and other receipts by adhering to cash handling procedures
  • Prepare and maintain all required paperwork, including forms, reports and schedules along with administrative duties
  • Lead and teach managers about scheduling staff, controlling labor costs
  • Lead and teach managers about achieving performance goals, weekly and monthly, and supporting all administrative responsibilities with reporting to Corporate Departments such as Finance, Payroll, HR.
  • Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the venues preventative maintenance programs
  • Ensure that all products are received in accordance with the venues receiving policies and procedures
  • Assists and conducts conflict resolution, corrective actions and coaching
  • Oversee and ensure that employee performance appraisals are completed in a timely manner
  • Maintain open lines of communication with staff and managers, working closely with them to develop skills for growth including performance reviews and corrective actions as needed with proper recordkeeping
  • Fully understand and comply with all federal, state, and county municipal regulations that pertain to health, safety and labor requirements
  • Ensures nightly and/or weekly opening and closing side duties are followed
  • Fill in where needed to ensure guest service standards and efficient operations, including opening and closing duties
  • Work with preferred partners and organizations in promoting mutual company growth
  • Will oversee inspections of the venue, inside and outside, for cleanliness, compliance, and overall appearance.


  • Proficient in Windows Office, Microsoft Office
  • Knowledge of POS and back office reporting systems
  • Knowledge of profitability analysis and budgeting, cost of sales, payroll management
  • Knowledge of bar/restaurant operations, fine dining procedures, and beverage service
  • Knowledge of purchasing, receiving, inventories and cost controls as it applies to bar product
  • Knowledge of special events and banquets
  • Knowledge of state and local laws as it applies to liquor, labor, and health code regulations


  • High School Diploma or equivalent required
  • College degree preferred
  • 3-5 years of experience as a General Manager of a fast paced, high volume, premium casual restaurant preferred
  • Proof of eligibility to work in the United States
  • Valid Driver’s License
  • 21+ years of age
  • Possession of or the ability to possess all state required work cards
  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

  • Small to Medium office environment
  • Personal/ shared desk space
  • Office, bar, lounge and restaurant
  • 5-25% Local Travel
  • Noise level in the work environment is usually moderate
  • Occasionally work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon Guest volume
  • Work varied shifts to include days, nights, weekends and holidays

This Company is an Equal Opportunity Employer 

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