Ambulatory Care Service Manager (FT)

HCSC Enterprises Inc Allentown, PA $55000.00 per year



The Ambulatory Care Service Manager primary responsibilities are, but not limited to, coordinating, supporting, and managing all Route Service day to day activities as they relate to the Ambulatory Care Service Representatives and Ambulatory Care Customer base.


This position will work in an office and sometimes be out on the road (Must be willing to travel)

Duties and Responsibilities:

·        Operational Management: provide management support to the production personnel when requested

·        Service/Distribution Management (ACSM): Direct and support AC Service staff to ensure ACSR logistical needs are met.

·        Service Supervisor and Service Rep Professional Development: Train and Support ACSS and ACSR personnel to grow the AC division in accordance with HCSC Ambulatory Care Mission, Vision, and Values

·        Sales Process: Actively participate in outlining, supporting, communicating sales leads to Hub Manager and Sales Force.

·        Daily Paperwork Reporting: Ensure all AC paperwork is complete and sent to appropriate locations. Ability to perform analysis of completed paperwork to provide linen and garment usage information

·        Customer Visitation (Manager): Pro-actively schedule a monthly visitation for themselves and the Service Reps.

·        Ambulatory Care Incentive Program: Direct, support, and track all aspects of the KPI Incentive program criteria throughout the fiscal year

·        Fleet Management: Supervise, plan, and coordinate the truck fleet and fuel reports to ensure effective and efficient maintenance schedules. Coordinate truck schedules to promote longevity.

·        Accounts Receivable: Regular communication and coordination with Hub Manager to help in all collections efforts.

·        Service Agreement Proposals/Renewals: Assist Hub Manager to manage, maintain, and initiate conversation or action plans for customer agreement renewals and/or renewal proposals



Associate’s Degree- Preferred




2 years Sales/Marketing/Customer Service Manager-Required

2 years general Customer Service-Required

2 years Sales/Marketing & Marketing Research-Preferred

2 years Accounting & Payroll-Preferred



·        Excellent Leadership and planning skills

·        Excellent Supervisory skills

·        Driver’s license- required



8:30 am to 5:00 pm; additional hours as needed 

**All new hires are eligible for Bonuses. You will be eligible to receive, upon completion of 180 days of service, and successfully passing probation, a $500 retention bonus.  Upon completion of 365 days of service, you will receive an additional $500. Total of $1,000 over one year of employment service.**

HCSC Enterprises Inc is an EEO employer - M/F/Vets/Disabled
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