Room Attendant
Come join our dynamic team at the beautiful Fairfield Inn & Suites2820 Merchants Mile - Columbus, IN
OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM
Just walk in! No Phone calls please. Ask for Larry!
Education & Experience:
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Physical Requirements:
• Flexible and long hours sometimes required.
• Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and/or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
Mental Requirements:
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to work with and understand basic arithmetic functions.
• Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.
Essential:
• Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Always maintain a warm and friendly demeanor.
• Employees must always be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat, and vacuumed (if applicable),
• Restock housekeeping cleaning cart for next day’s use.
• Replenish chemical bottles
• Clean room with the door closed according to standards, unless requested to do otherwise by the guest.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager
• Practice safe work habits to ensure safety to guests, fellow employees, and self.
• Handle items for “Lost and Found†according to the hotel standards.
• Report any maintenance issues immediately to Housekeeping Supervisor/Manager.
• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
Marginal:
• Attend meetings/training as required by management.
• Perform other duties as requested by management.
OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM
Just walk in! No Phone calls please. Ask for Larry!
-Great starting pay and flexible shifts!
-Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts
Education & Experience:
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Physical Requirements:
• Flexible and long hours sometimes required.
• Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and/or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
Mental Requirements:
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to work with and understand basic arithmetic functions.
• Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.
Essential:
• Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Always maintain a warm and friendly demeanor.
• Employees must always be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat, and vacuumed (if applicable),
• Restock housekeeping cleaning cart for next day’s use.
• Replenish chemical bottles
• Clean room with the door closed according to standards, unless requested to do otherwise by the guest.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager
• Practice safe work habits to ensure safety to guests, fellow employees, and self.
• Handle items for “Lost and Found†according to the hotel standards.
• Report any maintenance issues immediately to Housekeeping Supervisor/Manager.
• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
Marginal:
• Attend meetings/training as required by management.
• Perform other duties as requested by management.
OR