There’s a side of Big Sky, Montana that speaks to
those seeking something special. A vast 8,000 acre landscape where stunning
natural beauty and an endless array of alpine adventures blend together to
create a private club and mountain living experience like no other.
Whether it’s winter or summer, Moonlight Basin is
something you won’t soon forget. The mountain scenery, the direct access to
some of the finest skiing at Big Sky Resort, the hiking, the golf and so much
more all add up to the perfect place to work and enjoy Montana.
Moonlight Basin is located right in the middle of
the best things to see and do in Montana. You can visit Yellowstone National
Park. Explore the national forest and wilderness lands. Come down to the town
of Big Sky and shop, eat, and catch some music. Bozeman is a short drive and
easily accessible by Skyline Bus.
sales associates are expected to provide a quality shopping experience for
members and guests of the Moonlight Lodge. Individuals in this role must have
basic computer skills and the ability to operate a POS station. Attention to
detail is very important for this position as is product knowledge across all
the summer product categories sold in the lodge.
Retail sales associates are responsible for opening
and closing the retail shop on a daily basis. Individuals in this role will be
responsible for managing the retail operation during their shift. Daily
management of the retail shop includes the following:
Creating and maintaining merchandise displays
Interacting with Moonlight Club members and guests
Reporting product recommendations, necessary
reorders, and sales updates to the retail manager
Assist with the month end inventory and receiving of
in creating an exceptional guest service culture.
the day-to-day operations of the retail shop, and the execution of all policies
and procedures instituted by the retail manager.
important retail product information to the staff to ensure all staff members
are consistent with dispensing such information to our guests.
the retail shop is clean and organized at all times.
the retail POS, charging member accounts and taking credit card payments.
proper telephone and email etiquette at all times.
elevate standards of service to exceed the guests’ expectations.
a professional image and appearance at all times.
informed on and promote all club activities and services.
have a valid driver's license.
be well groomed and adhere to dress code/uniform and personal appearance
standards defined in the associate handbook.
be friendly and outgoing with a professional demeanor.
to work alone during certain parts of the day.
be available to work weekends, holidays, and possible overtime.
Punctuality and Dependability: Depended upon to report to work at the
scheduled time, is seldom absent from work, and keeps unplanned absences
to a minimum. Employee follows
company policy of reporting/planning absences and going through the
correct channels to request time off.
Completes work in a timely, accurate and thorough manner, is
conscientious about assignments and deadlines.
Normal Work Schedule: Flexible to accommodate 5, 8-hour work days or another variation of 40
hours/ week with extensive overtime during peak business periods, 30 minutes
for lunch unpaid.
and Flexibility: Ability to help and share knowledge or
expertise with others. Responds and adapts positively to new ideas,
requests, and/or changing situations. Provides meaningful feedback and
responds well to constructive criticism.
and contact: Communicates effectively both verbally and in writing with
superiors, colleagues and individuals inside and outside the company. Presents information and expresses ideas
in a clear, concise, and in a well-organized manner; demonstrates
grammatical prose when drafting letters, memoranda, and other forms of
written communication. Listens attentively and provides appropriate
feedback to ensure understanding.
with others: Provides cooperative, responsive, and courteous service to clients
and staff. Exhibits a professional
and courteous demeanor and responds positively, yet quickly to special
requirements or circumstances; works to maintain constructive working
- Initiative and Productivity: Initiates work activities,
seeks responsibility, and makes efforts to improve knowledge and skills.
Employee thinks along original lines, finds new and effective ways of
doing jobs, and makes suggestions for improvements. Volume of work consistently done in
relation to the volume considered to be a standard requirement of the job.
Accuracy, attention to detail, thoroughness, and neatness.
and Analytical Ability: Seeks clarification when unsure. Knows when to consult and when to act
independently. Keeps supervisor
informed of status and potential problems.
Correctly determines work priorities and treats confidential
- Give full attention to what managers, supervisors, co workers and clients are
saying, taking note to understand the points being made, asking questions as
appropriate. Determine the needs of your clients by actively listening to
provide an exceptional product and experience.
Speaking – Clearly
communicate with managers, supervisors, and colleagues. Clearly communicate
with clients to produce a great product and experience.
Time Management – Manage the
time you have with your clients/group to deliver an effective product in the
– Follow safety protocols. Make sound decisions regarding safety issues related
to weather, changing conditions, animals, and client behaviors.
School diploma and/or equivalent education
with a variety of outdoor activities is helpful
This job description is only a summary of the
typical functions of this position and should not serve as an exhaustive or
comprehensive list of all the possible duties, tasks and responsibilities for
this specific job. The
responsibilities, tasks, and duties of this position might differ from those
outlined above and other duties may be assigned as necessary.
We are proud to be an
EEO/AA employer M/F/D/V.