Summary of Responsibilities:
Under the general direction of the Office of Long Term Living (OLTL) Unit Supervisor, this person provides support coordination services for consumers. Services are provided in accordance with all existing policies, procedures, and regulations and in accord with the mission and values of the company.
Completes required documents to request authorizations for services
Assist in identifying and accessing community resources & providers
Verify MA status/insurance eligibility
Complete referral to appropriate agencies and/or units within SAM
Provide crisis intervention
Provide support to consumers
Participate in interagency planning
Attend court hearings
Complete written reports
Maintain accurate and up-to-date files
Complete service notes
Complete release of information processes
Participate in discharge/transition planning
Complete required trainings
Prepare files for closure and storage
Conduct Waiver Monitoring Processes
Participate in Plans of Corrections
Conduct the Service Plan/Individual Support Plan process Complete Freedom of Choice Process
Process Requests for Services
Involved in processes and remediations resulting from Quality Management Efficiency Teams (QMETs) monitorings as necessary
Communicates current Office of Long Term Living priorities to individuals and families
Comfortable performing multifaceted projects in conjunction with day-to-day activities
Ability to get along with diverse personalities, tactful, mature, flexible
Possess sound judgment and reasoning abilities
Possess oral and written communication skills
Resourceful and well organized
Comfortable with team process
Ability to establish credibility
Be decisive assertive and persuasive
Minimum Requirements (education, experience, etc.)
Bachelor Degree from accredited College or University in Psychology, Social Work, or related field as agreed to by management and the union.
Registered Nurse in the Commonwealth of PA
3 years experience in a social service or healthcare setting.
Service Coordinators working with individuals with traumatic brain injury must also have at least one year of experience in rehabilitation and/or working with individuals with traumatic brain injury.
Computer skills to include word processing
Minimum Employment Requirements:
Valid Pennsylvania drivers license and acceptable motor vehicle record check
Act 33 and Act 34 clearances
Social security card
Immigration and naturalization (I-9) clearance
Drug screening clearance
In office work performing concurrent varied tasks
Daily travel throughout Schuylkill and surrounding counties in a variety of venues including but not limited to the community, individual’s home, providers, hospitals and other human service agencies as well as occasional travel to statewide meetings.
Safety Hazards of the Job:
Minimal hazards, general office working conditions. There may, however, be a rare occasion during which it is necessary to have physical interaction with a consumer exhibiting aggressive behavior.
Some travel may be during adverse weather conditions.
SAM, Inc. Community Wellness Support Service Program is an EEO employer - M/F/Vets/Disabled