Customer Service Order Processor

Job Requirements

• Process Purchase orders received, setting up customer files, and request missing information.
• Respond to customer inquiries via phone, mail, fax and showroom visits. Receive and input orders into computer system.
• Interface with production staff to discuss customer requirements and or product specifications.
• Review customer specifications, layouts, and product dimensions.
• Interface with CAD for product specifications and to provide required information.
• Perform related duties as required to meet department and or company objectives. 

• Computer Literate (Microsoft Word and Excel)
• Basic math skills
• Strong written and oral communication skills to interact with customers, vendors, and co-workers. 
• Maintain a professional and helpful manner for in-person, phone, and written correspondence.
• Strong problem-solving and analytical skills.
• Ability to create, compose, and edit written materials.
• Excellent organizational, interpersonal, and written communication skills.
• Ability to send/receive email messages, post information to a database or spreadsheet, and perform basic word processing and/or data entry.
• Flexibility to meet the demands of a growing fast-paced business.

Minimum Qualifications

• High school diploma or equivalent required
• 2-3 years' experience in an office setting preferred.

Why Join Our Team?