Bar Manager
Job Description: A bar manager is responsible for all facets of the venue operations, including all Guest service needs, daily shift operations, food & beverage execution, quality control, steps of service, scheduling, supervising hourly Team Members and utilizing daily systems.
General Duties and Responsibilities:
· Ensuring all service and suggestive selling standards are met.
· Managing labor, achieving labor targets
· Managing costs of goods sold (GOGS), achieving COGS target
· Managing bar supplies and other company equipment
· Executing all bar requirements for parties and banquets.
· Demonstrating exceptional Guest service by welcoming and engaging all Guests.
· Participating in the Bar Team Memberrecruiting, hiring, training, development progressive discipline and discharge.
· Ensuring compliance with ABC regulations and Alcohol Awareness Program.
· Participating in management meetings and communicating to Management on bar operations.
· Scheduling and labor management.
· Managing all P&L line items related to the operation of the bar
· Overseeing basic POS programing and training for bar team members.
· Managing breaks to avoid break penalties.
· Ensuring a harassment-free work environment.
· Building relationships/partnerships with vendors in regard to promotional items, events, etc.
**All other duties as assigned
Job Activities:
· Manages and leads each shift to ensure maximum Guest satisfaction and profitability.
· Oversees suggestive selling contests and continuing education
// creating/implementing bar menu item descriptors and selling points for service personnel
// monthly bar classes put on by local vendors
· Manages Guest service standards and education.
· Administers Bar Team Member hiring, training, development, scheduling, performance reviews, progressive discipline and discharge.
· Resolves problems and implements correction actions.
· Manages Guest recovery situations.
· Administers bar product ordering, receiving and rotation.
· Functions in a hands-on work environment.
· Interacts with Guests and ensures exceptional service standards are met.
· Assists on the floor when and where necessary to ensure positive Guest experience.
· Spot checking drinks to ensure the drinks were made correctly based on the recipe.
**Subject to background Check
Reporting Relationship:
· Reports to AGM/GM