Associate | Supply Chain (Logistics)

TEALEAVES Vancouver, BC
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What is our story?

 

Founded in 1994, TEALEAVES is the tea purveyor of choice to 5 star hotels and Michelin Chefs worldwide. We bring the finest teas, flowers, and herbs to our blending center, and meticulously cup out each ingredient, searching for the ultimate palate. As experts in Palate = Color + Aroma + Taste, we believe in a unique philosophy. Using tea as our vessel, we blend techniques, stories, people, and ideas together to create positive change for a better world. 

 

At TEALEAVES, we are a diverse collective of design-centric colleagues intent on making a difference - working on intractable problems ranging from biodiversity loss to inclusive design. Through the application of rigorous design and business practices our team strives to push the envelope to protect personal and planetary wellness.

 

Beyond “CSR” - Creating Impactful Change 

 

Committed to our work beyond the teacup. TEALEAVES has and continues to spearhead pro-bono projects that challenge mainstream thought and lead to global solutions. From sustainable packaging to partnerships with the United Nations, Microsoft Design and more... discover how we are blending for a better world.

 

Nature x Design Virtual Festival featuring our friends at Ellen MacArthur Foundation, Microsoft, The Outlaw Ocean, NSCAD, RISD, OCAD, Yale School for the Environment, Cornell, World Biodiversity Forum. 

In Good Taste Documentary on Positive Behavior Change Design with UN’s FAO, John Hopkins School of Public Health, Harvard School of Public Health, Ellen MacArthur Foundation, Yale, Cornell. 

Biodiversity & Biomimetic Design Project on Conservation and Climate, with Botanic Gardens Conservation International, NASA Jet Propulsion Lab, UBC Botanical Gardens.

Biodiversity Design mainstreaming collaboration, in support of UN Biodiversity and UN SDGs with Microsoft Design, Watson Foundation, OCAD.

Our Current Projects 

TEALEAVES X Pantone Color Institute: The Color of Biodiversity

In collaboration with Pantone Color and the United Nation CBD, TEALEAVES is set to blend the official 'Color of Biodiversity'. With this Color, we hope to harness the press that it attracts to mainstream the issue of biodiversity loss and shed light to the integral role biodiversity preservation and regeneration holds in saving the planet.

TEALEAVES X Terger Charity Nepal 

At the foothills of Mount Manaslu in the Himalayas of Nepal, women farmers harvest wild goji berries. In a high altitude, biodiverse environment, the goji's are untouched by pollution and contain a robust palate of flavor. In support of the charity and empowering these incredible women, TEALEAVES has purchased their entire 2022/2023 Goji Berry harvest and will be blending a Wild Goji tea in honor of these women. 

Career Growth & Strategy

 

This is the place for highly ambitious and passionate people - for those searching for a meaningful career.  You will enter a fast-paced, diverse, and entrepreneurial environment with a steep intellectual learning curve.

 

Example of 2022 Logistics Project acting as an Internal Consultant:

 

Find, select tech solutions and implement robotic picking for our warehouses in Seattle (2022), New York (2022), Vancouver (2023), Hong Kong (2023).  

 

Find, select and implement AI and machine-learning SaaS for predictive forecasts of stock movements and integration into the broader supply chain (incorporating weather alerts, shipping delays and bottlenecks, shipping cost optimization pathways).

 

Co-design and ideate with Visual Design for 2022 packaging refresh that explores design for Circular Economy, including application of Enduring Design in home compostable teabag lines.  Calculate carbon footprint and activate latest innovations in packaging and supply chain processes to mitigate our environmental impact, employing Biodiversity Design as a methodology.


Role Description, Key Functions

  • Collaboratively initiate, design and drive deliverables of Short-term Strategy (Continuous Improvement, Total Quality Management, SOP and Business Objective-centric workflows), including enacting policies, practices, and approaches to further effectiveness, efficiency and environmental sustainability of operations.

  • Collaborate with Leads and Managers of Brand, B2C and Digital Commerce departments in an ongoing assessment to measure, track and analyze the outcomes of Supply-Chain plans, facilitating data-centric, agile iterations.

  • Research, adapt and implement Technology Solutions (incorporating new Apps into our Tech Stack: Microsoft Dynamics ERP, SaaS, Wrike, Tableau, BI SaaS, Shopify, Google Analytics, AI-powered solutions).

  • Initiate and lead investigation and root cause analysis of product and service gaps to evaluate, recommend and implement operational advances to processes.

  • Assist in Long-term Strategy (iterating and innovating upon current workflow and SOPs to meet new dynamic business objectives).

  • Own and drive the design and activation of performance and project management matrixes and implement process improvement plans within vendor relations, procurement and new product development.

  • Manage the timeline, delivery and management of inventory levels at global warehouses (Vancouver, Seattle, New York, Reno, London, Hong Kong, Mexico), including replenishments and stock movement analysis.

  • Develop and monitor domestic and international demand forecasting.

  • Develop and monitor cost and service KPI reports for clients and vendors.  

  • Evaluate performance of service providers and use KPIs to design and achieve quality and service improvements.

  • Process orders via data entry

  • Assist in Profit/Loss analysis of warehouses and fulfillment centers, cost accounting, margin analysis and dynamic pricing strategies.

  • Participate in New Product Development including Customer Journey pathways, visual design, narrative and product testing with consumers

Soft Skills and Attributes


  • Appreciates the world of culinary and sustainable luxury brands

  • Analytical, curious

  • Engaging, courteous 

  • Creative conceptual thinker

  • Likes to work with interdisciplinary teams

  • Proactive and able to move projects forward, self-motivated in a fast-paced environment

  • Inclusive, appreciates diverse perspectives

  • Emotionally intelligent with high level of self-awareness, empathy and introspection

  • Kind

  • Cares about social impact

Compensation

 

Competitive base salary + annual performance bonus 

 

Wellness, Extended Health, Dental Benefits 

 

(more tea than you can possibly drink)

 

Start Date

 

Summer 2022

 

Location

 

Vancouver (Westside), BC 

*note that the position may be virtual (work from home) pending Covid-19

 

Equity and Diversity

 

TEALEAVES is committed to equity and to creating an inclusive workplace culture.  All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other factors prohibited by law.

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