Business Development Representative

Summary

Our Business Development Representative is the principal point of contact between KaizenLAB and its customers. Successful candidates in this role will be ambitious, self-motivated, organized, and comfortable developing a sales pipeline. You will identify new opportunities, build lasting relationships with environmental professionals, and act as the link between clients and our laboratory team.

Job Duties

• Identify new business opportunities to grow KaizenLAB's client base.
• Develop sales and marketing strategies to target individual accounts and sectors.
• Represent KaizenLAB's values regarding service integration and client satisfaction.
• Maintain accurate pipeline, activity, and forecasting data in our CRM
• Use analytics and data to drive decisions for future campaigns.
• Represent the company at industry conferences, trade shows, networking events, and client presentations
• Monitors competition by gathering current marketplace information on pricing, services, and delivery schedules. 
• Communicate with internal teams to ensure client expectations are met.
• Perform all other duties as assigned or needed. 

Requirements

• 2+ years of experience working in outside sales 
• Strong, demonstrated proficiency in relationship selling 
• Familiarity with relevant regulatory frameworks and reporting guidelines.
• Proficiency in MS Office (MS Excel and MS Word, in particular) 
• Excellent written and verbal communication skills 
• Able to work well under pressure and strong attention to detail.
• Able to analyze problems and strategize for better solutions
• Valid driver’s license and willingness to travel within the region up to 15%.

Assets

• Experience working in or alongside an accredited analytical laboratory
• Existing network among environmental consultants and industrial clients
• Experience with CRM tools such as Salesforce or HubSpot.

Key Performance Indicators (KPIs)

• Meet all budgetary targets for new sales business 
• Ten (10) hours of professional development per year 

Development Path Opportunities

• Business Development Manager

Work Conditions

• Office environment
• Client sites visits outside of Calgary (15% maximum)