Clinical Coordinator, Harm Reduction Services (Full-Time)

Phoenix Society Abbotsford, BC

Do you possess the gift of empathy that allows you to make genuine connections with people? Are you passionate about working with teams and coordinating teams? Come work for one of BC’s top not-for-profit societies.


The Phoenix Society is a not-for-profit society dedicated to providing accessible services and opportunities to people who face barriers related to substance use, mental health, housing, education, criminal justice involvement and/or employment. 


Reporting to the Director of Programs Fraser East or designate, the Clinical Coordinator works collaboratively within an interdisciplinary team-based model of care in the provision of culturally responsive, trauma informed and client centered care. The Clinical Coordinator has responsibility for the day-to-day operations, supervision, and clinical leadership of staff for the Prevention Assessment Referral Centre, including the Overdose Prevention Service, Opioid Agonist Treatment Clinic, and other harm reduction services.


  • Lead, facilitate, and guide daily intake and client care within the Opioid Agonist Treatment Clinic and Overdose Prevention Service by applying established criteria and ensuring the care team practice is aligned with program policies and procedures. 
  • Supervise and provide work direction to nursing, allied health, harm reduction workers and peers; coordinate the work of the team by supporting scheduling, coordinating, and adjusting work activities and schedules as needed.
  • Assist staff in resolving complex clinical issues related to addressing client care issues, program deficiencies and emergencies as they arise and recommend appropriate actions.
  • Participate in the development and maintenance of site safety protocols with, ensure that the safety and security of clients and staff is maintained.
  • Participate in staff development activities in collaboration with the Manager, or designate, by participating in performance appraisals, coordinating training and education activities that promote emergent clinical practice standards.
  • Participate in the orientation of new staff by providing support and monitoring and evaluating the progress of the new staff members through consultation with staff.
  • Maintain a variety of records related to program activities, workload statistics, and prepares monthly reports as required by Fraser Health and Phoenix Society.
  • Perform other duties as directed.


  • Academic: A degree in Social Work, Counselling preferred or a combination of relevant higher education and practical experience in health related or social science would be considered.
  • Work Experience: Four (4) years' recent related clinical substance use experience, including one (1) year staff supervisory experience, or an equivalent combination of education, training, and experience.
  • English: The ability to effectively communicate professionally, orally and written in English.
  • PC Skills: Proficient in MS Windows, Word, Excel, Outlook, internet including applicable software applications and clinical systems.
  • Demonstrated knowledge of mental health and substance use principles and practices, including harm reduction and recovery- oriented frameworks.
  • Demonstrated ability to provide effective supervision and leadership to staff within an interdisciplinary team setting.
  • Demonstrated ability to plan, organize and prioritize work in continuously changing environment.
  • Demonstrated ability to work independently and collaboratively as a member of an interdisciplinary team, including working effectively in a multicultural environment.
  • Demonstrated ability to deal effectively with others and manage conflict situations.
  • Ability to operate related equipment including applicable software applications and clinical systems.
  • Valid B.C. Driver's license and access to personal vehicle for work related purposes.

Our Clinic will operate 12 hours a day 7 days a week from 8am-8pm and will have a multi-disciplinary team which includes peers, harm reduction workers, nursing staff and physicians. 

Days of work: Tuesday – Saturday (8:30am – 4:30pm.)

Application Process:

Please apply with a cover letter and resume via our job board or on this site.

We look forward to your application!


Phoenix Society is an Equal Opportunity Employer and welcomes all applicants to apply and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

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