Network Administrator
SAM, Inc. Corporate Hazleton, PA Depends on Experience

Summary of Responsibilities:


This position provides IT, network administration, telecommunication, and security services in multiple sites in Luzerne and Schuylkill counties. This individual will be a self-motivated and a pro-active professional who is capable of working effectively in a fast paced setting with the ability to work in a time-sensitive environment and meet tight deadlines. Assignments will vary in levels of difficulty and will be executed in accordance with precedents and well-defined policies. Operations are conducted in accordance with all existing policies, procedures, and regulations, and in accord with the Mission and Values of the Company.


Essential Functions:

  • Confer with management to prioritize needs, resolve conflicts, develop content criteria, or choose solutions.
  • Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction.
  • Evaluate code to ensure that it is valid, is properly structured, meets industry standards and is compatible with browsers, devices, or operating systems.
  • Maintain understanding of current technologies or programming practices through continuing education, reading, or participation in professional conferences, workshops, or groups.

·       Maintain robust, reliable, and secure IT infrastructure, maintain consistent network and Internet connectivity, and provide prompt and reliable support.

·       Compile and maintain an inventory of current IT assets including all hardware and software including make, model, serial number, and condition.

·       Develop a gross representation of system architecture including physical and logical assets. The representation should be suitable for assisting in describing the physical and logical infrastructure of the system to other vendors and services providers.

·       Provide help desk support.

·       Provide ongoing network administration support including but not necessarily limited to:

o   Configure and maintain Microsoft Exchange Server

o   Configure and maintain web server

o   Configure and maintain Windows servers and Network Attached Storage (NAS) devices

o   Configure and maintain Cisco and Meraki routers/firewalls

o   Configure and maintain interoffice VPN’s

o   Server troubleshooting and hardware support

o   Creation and management of user accounts

o   Management of existing and addition of new shared peripheral devices including but not necessarily limited to printers, copiers, and scanners.

o   Integration of secure wireless technology including Wi-Fi Internet access

·       Create instructions and provide training for staff

·       Travel and prepare equipment for out of office events as needed

·       Develop comprehensive, robust, efficient, reliable, and sustainable backup solution that leverages and maximizes utilization of existing resources. Remote solutions will be considered.

·       Install cabling, Cat5, Phone, etc., throughout offices.

·       Night and weekend work as needed to perform network migrations, server configuration or maintenance, and other tasks as needed to prevent downtime.

·       Printer/Plotter and projector repairs.

·       Desktop and laptop support on an as-needed basis.

·       Administration of telephone system.

·       Administration of security swipe card system

·       Administration of security camera system

·       Perform other related work and special assignments as assigned.


Other Functions:

Other duties as assigned by the Network Support Director.


Supervisory Responsibilities:

Non-Exempt:  0

Exempt: 0 

Personal Characteristics  
  • Comfortable performing multifaceted projects in conjunction with day-to-day activities.
  • Ability to work productively with diverse personalities.
  • Tactful, mature, flexible, decisive, assertive and persuasive.
  • Possess sound judgment and reasoning abilities.
  • Ability to adapt to frequent changes in priorities based upon program focus.
  • Possess effective oral and written communication skills.
  • Resourceful, well organized, and able to work simultaneously on a variety of tasks in an effective and efficient manner.
  • Comfortable with team process.
  • Ability to establish credibility.

 Minimum Requirements (education, experience, etc.) 

  • Bachelor’s Degree in Computer Information Science or other related field.
  • Five years of computer experience necessary.


Required Licenses, Certificates or Knowledge:

  • Strong interpersonal and communication skills required along with demonstrated leadership talent and the ability to work independently.

·       Advanced knowledge of computer operations and Microsoft Office Windows®-based computer software programs and computer hardware, including applications and programming.

·       Use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

·       Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.

·       Knowledge of up-to-date technology and ability to apply new knowledge to job tasks.

·       Ability to develop, design, or create new applications, ideas, relationships, systems, or products.

·       Skills to compile, code, categorize, calculate, tabulate, audit, analyze, and verify information and data and then to evaluate results to choose the best solution and solve problems.

·       Ability to observe, receive, and otherwise obtain information from all relevant sources.

·       Skill in absorbing and retaining instruction. 

  • Ability to establish and maintain effective working relationships with fellow associates and the public.
  • Batch and PowerShell scripting
  • Understanding of VLAN, VPN, DHCP, DNS, TCP, UDP, FTP, SSL, NAT and other networking protocols.
  • Knowledge of Cisco router/switch configuration
  • Ability to scan and analyze network packets.


Working Conditions:

·       In office work performing concurrent varied oversight and management tasks

·       Travel throughout locations in Luzerne and Schuylkill Counties as well as travel to organizations located in surrounding counties with whom we do business.

Safety Hazards of the Job:

·        Minimal hazards, general office working conditions.  Some travel may be in adverse weather conditions.

Minimum Employment Requirements:

  • Automobile
  • Valid Pennsylvania driver’s license and acceptable Motor Vehicle record check
  • Act 33 and Act 34 clearances
  • Social security card
  • Immigration and naturalization (I-9) clearance
  • Drug screening clearance
  • FBI Clearance



SAM, Inc. Corporate is an EEO employer - M/F/Vets/Disabled
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