JOB TITLE: Outreach and Public Education Liaison
EMPLOYMENT TYPE: Temporary,
REPORTS TO: Director of Community Health and
The Arab-American Family
Support Center (AAFSC) is a non-profit, non-sectarian organization established
in 1994 to provide culturally and linguistically competent, trauma-informed
social services. Across our eight locations, we empower immigrants and refugees
with the tools they need to successfully acclimate to the world around them and
become active participants in the community. While we support anyone who walks
through our doors, over nearly 25 years, we have developed expertise in serving
the Arab, Middle Eastern, Muslim, and South Asian (AMEMSA) immigrant and
AAFSC works across four
priority areas—Promote, Get Ready, Prevent, and Communicate—to achieve our
ultimate goal of strengthening families. AAFSC promotes mental and physical
wellbeing, food security, healthy relationships, and family reunification. We
get our families ready to succeed, work, and lead productive lives. We prevent
domestic violence, child abuse, and neglect by counseling families, offering
case management services to victims of violence, and cultivating healthy
relationship skills in young people. Finally, AAFSC communicates the needs of
the marginalized, amplifying their voices for increased impact.
The Outreach and Public Education Liaison is a temporary, part-time
position supporting the NYC Care initiative, a health care access program to
provide primary and specialty care to hundreds of thousands of New Yorkers who
are ineligible for health insurance or who cannot afford insurance. This role is
temporary and the person in this role will work 3 or 4 days a week from January
2021 through July 2021.
The person in this role will conduct outreach and public education
regarding the NYC Care initiative. He or she will identify, engage, and refer
uninsured New Yorkers for screening and enrollment in NYC Care. A commitment to
immigrant, refugee and low-income communities is essential for this role.
& Public Education
· Conduct a variety of outreach work to reach the
deliverables including, but not limited to, canvassing, flyering, tabling,
conducting presentations, and having one-on-ones with constituents.
· Connect individuals contacted through the above outreach
and public education efforts with NYC Health and Hospital to determine
eligibility for NYC Care or insurance.
· Maintain privacy and confidentiality for information
collected in connection with NYC Care.
· Assess needs of populations and track relevant and
identified data points.
· Plan and organize community meetings, or join existing
community meetings with external partners, to conduct outreach and community
· Submit weekly data reports and brief monthly reports
describing progress made and challenges faced.
· Support the development of the Outreach plan outlining
how AAFSC will meet monthly outreach and appointment targets, and strategies
and tactics to reach eligible populations in targeted neighborhoods.
Every AAFSC team member serves as an ambassador of
the organization and champion of AAFSC’s mission, vision and values. This
includes the following:
relationships on behalf of and in support of the organization in partnership
with Senior Leadership and the Development & Communications team. This
includes being sensitive to and aware of others, providing every client,
partner and participant with high-quality service, professional communication,
and follow through, and always keeping Senior Leadership and the Development
& Communications team aware of any opportunities, challenges, or
team members are expected to support the Development and Communications team
with any requests in a timely manner, including, but not limited to: grant
applications, reports, attendance at meetings, hearings, or other events, and
sharing of AAFSC social media, flyers, and other externally-facing
Always act with integrity, positivity,
dedication, and professionalism within the office and externally. This includes,
but is not limited to, email communication, verbal communication, communication
with colleagues and peers, communication with clients, or communication with
external partners or agencies.
Other duties and responsibilities
Participate in AAFSC meetings and trainings, as well as any off-site
meetings and trainings assigned by supervisor.
Perform other duties assigned as necessary.
BACKGROUND AND POSITION REQUIREMENTS
High school diploma
required, Bachelor’s degree preferred.
communication and interpersonal skills.
conducting successful community outreach in hard to reach and/or undercounted
skills and proficiency with technology including Microsoft Office products,
CRM, and databases.
Able to properly
and accurately maintain electronic filing systems.
Able to thrive in a
busy work environment, be innovative, and make decisions independently.
Must be able to
exercise initiative, independent good judgment, flexibility, discretion, and
attitude with ability to hit the ground running.
Must be able to
maintain client confidentiality.
Must be able to
work collaboratively with all layers of the organization.
Passion for AAFSC’s
mission and vision.
We are an equal opportunity
employer that values diversity at all levels. All individuals are encouraged to
Arab American Family Support Center is an EEO employer - M/F/Vets/Disabled