Customer Service Administrator
ND Landscape Services has been providing Full-Service Landscaping for clients in the North Shore and Metro North area since 1980. We currently have a full-time position available for a Customer Service Administrator to represent the company as the first point of contact with our clients/potential clients. Come work with some fantastic people in a company that is growing and flourishing. If you are a hard-working individual who possesses excellent people and communication skills, then we want to hear from you.
Hours are 8:30am - 5:00pm Monday through Friday.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Answer a multi-line phone system with ease
- Facilitate communication by effectively navigating computer and phone systems, while following all company standards
- Build and maintain customer relationships throughout all communications, while demonstrating a professional and positive image to our customers
- Prioritize, research, and respond to requests for information, requirements, or issues
- Demonstrate high quality performance through accuracy and attention to detail in a timely manner
- Foster communication and exhibit exceptional customer service in all professional interactions for both internal and external customers
- General office filing, mailing, maintaining printer/copier/fax machine
- Take inventory and order office supplies when needed
- Delivery of invoices and statements to customers
- Weekly outgoing communication to customers regarding scheduling of services
- Ad Hoc projects as requested by management
- Assist with general marketing tasks and maintain contact database for existing and prospective clients
QUALIFICATIONS:
- Excellent written and verbal communication skills and a friendly demeanor
- Detail oriented and ability to multitask
- Associate degree preferred but not required
- Must be proficient in Word, Excel and Power Point
- Comfortable working in a fast-paced environment
BENEFITS:
- Competitive wages and merit advancements
- Medical and Dental Insurance
- Health Savings Account (HSA)
- 401(k) with a company match
- Paid holidays
- Paid vacation, life insurance, and LTD
- Supplied Uniforms
- Holiday gifts, company gatherings, and a variety of perks throughout the year
WHO WE ARE LOOKING FOR:
Individuals who are:
- Committed to professionalism and integrity
- Passionate about continuous improvement
- Dedicated to creating win-win relationships to achieve excellence
- Interested in working for a company that is system driven and operates with a sense of urgency
If these values sound like you and you’re looking to join a fantastic team, then you have come to the right place! Don’t wait on these incredible opportunities. Apply today!