Server Assistant at Café Hollander

Madison, WI Full-time $14.00-$16.00/hour

WHO WE ARE:


Bier is a huge part of Lowland European culture—as integral as frites, cafés, and bicycles. And here at Café Hollander, we love bier—from sourcing the best biers to perfecting the way each is served in the proper glass. Our passion for bier runs so deep that we’ve collaborated with some of these brewers – who have become close friends – to create our own exclusive biers brewed by friendship and available exclusively at our cafés.


Check out our website here! (https://cafehollander.com/)


This position is being recruited by Clock’d on behalf of Cafe Hollander. To learn more about Clock’d, please visit our website (clockd.com)


WHO YOU ARE:


Full & Part-Time positions available

Your role as a Server Assistant at a Lowlands Group Restaurant is extremely important to our success. Servers Assistants provide exceptional customer service to each guest on every occasion in order to achieve customer satisfaction. Servers Assistants look for opportunities 

Our goal is to provide the type of unique and genuine care that our guests tell stories about as they become raving fans.


  • Serves as food quality inspector to ensure final product preparations align with company standards before delivering items to guests

  • Delivers food items in a timely manner to ensure optimum food temperature when it reaches the guests

  • Menu Knowledge

  • Greets guests when approaching table and matches food items with the correct guests

  • Communicates any relevant messages to servers and/or bartenders regarding guests' requests/needs

  • Friendly & Attentive Customer Service

  • Service Speed

  • Maintain a neat, organized front-of-house environment

  • Completes all opening, running and closing duties as assigned


NECESSARY SKILLS AND QUALIFICATIONS:


  • Team Player

  • Strong Communication & Customer Service Skills

  • Continuous development of food & beverage product knowledge

  • Ability to maintain Professionalism at all times

  • Ability to multi-task


BENEFITS & PERKS:


  • $6/hour + tips

    • $15/hour average 

  • Discounted Food & Drink

  • Free Coffee

  • Health & Dental available for full-time employees


EEO Statement

Cafe Hollander is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Cafe Hollander is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cafe Hollander are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, age, creed, disabilities, sex, national origin, age, citizenship, disability, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cafe Hollander will not tolerate discrimination or harassment based on any of these characteristics.


This policy governs all areas of employment at Cafe Hollander, including recruiting, hiring, training, assignments, promotions, compensation, benefits, discipline, and termination.


COVID-19 CONSIDERATIONS:

We follow all CDC guidelines and PHMDC orders are enforced at Cafe Hollander for both guests and team members.


BACKGROUND CHECK

All offers of employment at Cafe Hollander are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary and will be considered only as it may relate to the job you are seeking


This Job Description is subject to change at any time.


Please visit our careers page to see more job opportunities.

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