Peer Support Specialist
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JOB SUMMARY

The Peer Support Specialist (PSS) is an active member of the Opioid Crisis Response Team and provides peer support to clients dealing with the effects of opioid addiction. Under the supervision of the Team Lead, the PSS will function as a role model to peers while exhibiting competency in personal recovery and the use of coping skills. The individual will serve as a consumer advocate as they provide support for clients in outpatient and inpatient settings. The PSS performs a wide range of tasks to assist peers of all ages in regaining independence within the community and mastery over their own recovery process.

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

  1. Provides interim support, encouragement and resource acquisition services to individuals seeking, or considering admission for treatment services.
  2. Provides specific information about recovery and recovery processes.
  3. Conducts outreach activities in conjunction with the Florida Parish Human Service Authority’s (FPHSA) Indigenous Leader “L.E.A.F.” program designed to reach IVDU and other individuals with an Opioid Use Disorder (OUD). 
  4. Participates in VOASELA and FPHSA’s State Targeted Response (STR) and/or facility-based team meetings, training and consultations.
  5. Works with the FPHSA STR Training Education and Technical Assistance Coordinator to conduct outreach and education to medical and human service professionals regarding the opioid epidemic and STR program.
  6. Assists program participants in developing the skills necessary to live successfully within the community by providing specific information about recovery and recovery resources.  
  7. Accompanies or meets individuals in community-based settings to assist them in practicing newly acquired skills.  
  8. Assists consumers in the development of treatment goals and recognizing or developing personal strengths to aid in recovery planning.
  9. Facilitates meetings or providing formal peer support groups focusing on empowerment, recovery, and self-advocacy. 
  10. Documents contact with consumers in the VOASELA and/or FPHSA electronic health record (EHR) as requested/required. 
  11. Assists individuals in completing intake and developing effective discharge plans as well as accessing ongoing community-based supports and treatment services.
  12. Assists individuals post discharge as they reintegrate into the community to support ongoing recovery including access to community-based supports.
  13. Provides coaching, mentoring and engagement strategies for clients enrolled at FPHSA, receiving services through the VOASELA Opioid Crisis Response Team and in community-based Opioid Treatment Programs (OTP).
  14. Provides assistance in coordinating, managing and monitoring of the STR program.
  15. Assist clients who have experience social stigmatization with their sense of acceptance and affiliation.
  16. Represents VOASELA, FPHSA and the STR program at community events.
  17. Assists VOASELA and FPHSA staff in creating a recovery-oriented environment.
  18. Performs other duties as assigned.

SUPERVISORY DUTIES:

  • None

KEY CONTACTS

  • Florida Parishes Human Service Authority (FPHSA)
  • Mental Health Clinics
  • Substance Abuse Rehabilitation Facilities
  • Methadone/Suboxone Clinics
  • First Responders (Police, Fire, & Paramedics)
  • Emergency Departments

KNOWLEDGE, SKILLS, AND ABILITIES

This position requires knowledge, skills, and abilities equivalent to:

  • A high school diploma or GED certificate.
  • Demonstrated basic writing skills, basic computer skills, skills and abilities necessary to engage a diverse group of individuals.
  • The ability to work in a team environment.
  • Individuals will complete Peer Support Specialist Training and be certified as a Peer Support Specialist.  However, the FPHSA Behavioral Health Director and VOASELA may agree to waive this requirement as necessary/appropriate.   
  • Qualified individuals will have lived experience with a behavioral health diagnosis.  A behavioral health diagnosis is defined as any condition included in the Diagnostic and Statistical Manual of Mental Disorders – Fifth Edition. 
  • At least 12 months of continuous demonstrated recovery stability
  • Peer Support Specialist certification must be maintained through approved continuing education training and/or receive authorization to provide services by the FPHSA Behavioral Health Services Director or designee. 

WORKING CONDITIONS

The employee's work is performed at various locations where services are provided to consumers.  The employee must be able to handle the demands of some driving throughout the five-parish service area. As such, the incumbent must have:

  • Current driver’s license issued by the state of residence
  • Current Vehicle Inspection decal
  • Current vehicle insurance
  • Current vehicle registration in the state of residence
  • Satisfactory Motor Vehicle Report

PHYSICAL REQUIREMENTS

Work is primarily performed in a normal office environment while seated at a desk operating a personal computer keyboard, calculator, phone and other office equipment.

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

VOLUNTEERS OF AMERICA SOUTHEAST LOUISIANA is an EEO employer - M/F/Vets/Disabled
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