PLEA Community Services is currently
seeking two (2) Temporary Full-Time Youth Support Workers for
our U-Turn/U-Link team. This temporary term-contract is proposed to start
as soon as possible and end on March 31, 2023. These positions require
The youth who access the
services have not experienced success in other residential settings; they have
complex care needs that require supported family care living environments with
a heightened level of support and supervision, and a range of specialized
services. These youth have been exposed to risk-provoking environments, and
present with a variety of disabilities, mental health issues, challenging
behaviors and involvement in the criminal justice system. The incumbents are
responsible for engaging the youth in one-to-one activities in the community
that is aligned with the goals identified in their service plans, recognize
their individual strengths and circumstances, and support their healthy
development, and sense of success and well-being.
Please submit a resume and cover
letter referencing the competition number 2022089YSW2.R. Closing date
for Internal Applications: Thursday, October 6, 2022, at 4:30PM. If the
positions are not filled internally, they will remain open until filled.
Key Duties and Responsibilities:
- Works closely with the Services Coordinator
and Family Caregivers to support the goals identified in each youth's
service plan. Develops and implements appropriate plans, strategies, and
activities that will address their complex needs, strengthen their
protective factors and provide a sense of belonging and stability.
- Provides close supervision and support in the
community that will assist youth to achieve their individual goals,
maintains their motivation to make safer choices, improve their behavior,
develop new interests and connections, and feels successful.
- Implements interventions that address the
complex personal, social and health care needs of the youth, and
recognizes the contextual dynamics they are experiencing. Provides
opportunities to access and reconnect to available resources in the
community that will enable and encourage youth to develop the necessary
educational, personal, social, vocational and self-advocacy skills.
Includes such community resources as an integral part of the youth’s case
- Maintains on-going positive relationships with
Family Caregivers and participates as part of the team responsible for
improving the quality of life for the youth, addressing their individual
strengths, needs, abilities, and preferences consistently, and supporting
their healthy development.
- Teaches life skills and community survival
skills, provides emotional support and models acceptable behavior. Engages
youth in acceptable recreational and social activities in the community
that will build on their strengths, develop their interpersonal skills,
and supports their involvement in their culture to strengthen their sense
of identity. Supports youth towards integration and normative functioning
in the community.
- Develops collaborative relationships with
youths' families/caregivers, significant others and informal support
systems to maintain and strengthen these connections.
- Responds to critical incidents and emergencies
in current placements. Recognizes potential crises, analyzes these
situations accurately and implements strategies to deal with them, and
informs the manager when such situations arise. Provides on-call and duty
coverage for the program.
- Maintains necessary program participant and
program reports and statistics. Ensures that all records, reports, and
documentation pertaining to service delivery are accurate, complete and in
compliance with PLEA’s policies and procedures.
- Establishes strong connections to the
community, including maintaining close working relationships with all
formal and informal service providers.
- Adheres to all policies and procedures
established by PLEA, and meets the performance expectations of the
position in a manner that demonstrates compassion and respect for all
persons served. Exercises the responsibilities of the position in a manner
consistent with the philosophical approach and mandate of the program.
- Performs other related duties as required.
Education, Training, and Experience:
- A Bachelor of Arts in the social sciences or
human services or a related discipline.
- At least one (1) year recent experience working
in programs with youth who are deemed to be high risk and have complex
needs, and/or are involved in the criminal justice system, and their
- Work or volunteer experience in a residential
care facility or foster home model program.
- Demonstrated proficiency in Microsoft Windows,
Microsoft Office, and familiarity with database programs.
Job Skills and Abilities:
- Excellent interpersonal communication,
counseling, and conflict management skills, including a demonstrated
ability to prepare accurate and comprehensive written reports.
- Demonstrated proficiency in teaching others
and an ability to work collaboratively with families/caregivers and
networks that provide support to youth.
- Demonstrated ability to work effectively with
others, enjoys the company of young people and can implement effective
behavior management strategies.
- Demonstrated ability to develop supportive
relationships with youth and their families/caregivers who may be
reluctant to engage, and to be sensitive and understanding of their social
realities including issues of race, culture, religion, gender identity,
sexual orientation, poverty, and lifestyle.
- Demonstrated ability to develop strong
collaborative relationships, work effectively as part of a team, use good
judgment, manage conflicts constructively, work independently and be
accountable for results.
- Demonstrated ability to develop effective relationships
based on mutual respect and trust with a range of different individuals
and groups in the community.
- Knowledge of theory, principles and best
practices with respect to providing services to youth with who are high
risk, and have complex care needs, and their
- Good understanding of relevant Criminal
Justice Legislation and policies, the role of Youth Court, Child Welfare
Legislation and policies including the Child, Family, and Community
Service Act; Foster Care and Residential Standards; and applicable
government legislation, regulations, and accreditation standards.
- Excellent organizational, time and general
- Satisfactory Criminal Record Clearance.
- Satisfactory Centralized Services Hub
screening by the Ministry of Children and Family Development.
- Must possess a valid Occupational First Aid
Level 1 Certificate or be willing to obtain one prior to hire.
- Use of Personal Vehicle. This position
requires travel in the Lower Mainland.
- A valid B.C. Driver's License (Class 5 or
Class 7), and suitable driver's abstract.
- The usual hours of work in
this position are based on a Tuesday to Saturday flextime scheduling
arrangement, including days and evenings based on 35 working hours per
- Documentation that the applicant is legally
approved to work in Canada.
- As a Public Service employer and to meet our
funding obligations, PLEA requires successful applicants to be fully
vaccinated against COVID-19 prior to their start date.
conducts primary source verification of applicant's credentials including
education, training, work history, and licensure.
We thank all applicants for their
interest; however, only those shortlisted for an interview will be contacted.