Patient Accounts Specialist

EMERGICON LLC Terrell, TX DOE
Share:

Job Description                                                                                           Patient Accounts Specialist

 

PRIMARY FUNCTIONS:

The Patient Accounts Specialist is responsible for negotiating payment and/or payment plans on past due accounts while collecting the maximum amount of overdue funds from patients. The Patient Account Specialist is also responsible for handling patient/vendor inquiries related to insurance billing and outstanding balances.

REPORTS TO/SUPERVISES:

The Patient Accounts Specialist reports directly to the Patient Collections Manager and works collaboratively with other Emergicon personnel in all departments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsible for answering high-volume incoming calls for claims-related and statement inquiries from patients, insurance companies and law offices. 

Responsible for making outbound calls on delinquent accounts in an effort to resolve the account via patient payment.

Process credit card and ACH transactions.

Follow all state and federal collections and HIPAA laws.

Other duties as assigned.

KNOWLEDGE AND EXPERIENCE REQUIRED:

High School Diploma or equivalent (GED).

A minimum of 6 months related work experience in a call center/medical collections environment. 

 Excellent oral and written communication skills to effectively communicate with customers and all levels of management.

Ability to prioritize, problem solve, and multitask. Good interpersonal skills with the ability to work cohesively within a team environment.

General computer skills with working knowledge of word processing, spreadsheet, and email applications. 

Emergicon requires pre-employment background and drug screenings.

EMERGICON LLC is an EEO employer - M/F/Vets/Disabled
 
 
By clicking the button, I agree to the GetHired Terms of Service
GetHired.com member? Login to Apply