Children & Youth Caseworker
SAM, Inc. Tioga County Wellsboro, PA $14.75/hour
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$14.75/hourly; 40 hour week

Minimum Requirements (education, experience, etc.)

A bachelor’s degree which includes or is supplemented by successful completion of 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, OR other related social sciences; or two years of experience as a County Social Services Aide 3 and two years of college-level course work which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences;  OR Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and one year of experience as a County Social Services Aide 3.

Summary of Responsibilities:

The C&Y caseworker for the ongoing unit is responsible for one of the C&Y Supervisors ongoing unit and performs case management for children and youth services. The Caseworker I will work with strict oversight from their supervisor.    Duties are conducted in accordance with all existing policies, procedures, and regulations and in accord with the Mission and Values of the Company.

Essential Functions:

Complete 120 hours of child welfare competency based training, as well as all other necessary preliminary training.  They will meet all requirements and obtain certification as a direct service worker within the first 18 months of being hired as a case manager.

  • Provide case management for a caseload averaging approximately 20-25 families whose members are receiving child welfare services.
  • Accept administrative, supportive, and educational casework supervision from the assigned caseworker supervisor, attending weekly supervisory conferences in which assigned cases are reviewed and discussed to assure compliance with laws, regulations, policies, and procedures as well as quality practice standards.
  • Participate in mandated orientation, in-service training, and staff meetings as required by the Department and regulations, as well as voluntarily participate in workshops, seminars, conferences, and continuing educational courses.
  • Review all client files on their caseload.
  • Maintain at least once a month face-to-face contacts with each child receiving child welfare services on the assigned caseload and document this information in a contact.
  • Write clear, concise, complete, and accurate case notes, correspondence, reports, case plan reviews, Risk Assessments, and Safety Assessments as well as other paperwork required by policies, procedures, laws, and regulations to facilitate and document case activities.
  • Develop a comprehensive Family-Based Plan for Service in consultation with the individual/family, supervisor, significant others, prospective service providers, and the Service Planning Team of the Agency. The Plan should contain goals, objectives, and activities designed to address the identified problems, strengths, and need for service.
  • Maintain the case record so that it meets Agency, State and Federal standards, regulations, and accurately reflects the investigative and treatment process of the case through appropriate applications for service, case plans, progress notes, case summaries, referrals for services, and treatments recommendations, etc.
  • Complete the required written case reviews at the specified intervals of time, presenting the case to the Service Planning Team (and Multi-Disciplinary Team if needed) for review and approval.
  • Provide casework and supportive counseling to individuals/families to assist them in completing the activities specified to accomplish the goals and objectives recorded in the Comprehensive Family-Based Service Plans/Reviews.
  • Refer individuals/families for the appropriate services and programs as indicated in the comprehensive Family-Based Service Plan for services and complete applicable paperwork.
  • Assure that individuals/families receive the services for which they are referred, assisting them in making transportation and other arrangements as necessary.
  • In most cases, Caseworker I will work with senior workers and supervisors to evaluate reports of client abuse and neglect and determine whether they are valid reports that require agency intervention and determine through the investigative and referral process the appropriate plan of action. Investigating abuse and neglect reports with assistance according to Agency, State, and Federal regulations and collaborative work with collateral contacts where individuals are subject to actual harm or threat of harm by the parents, guardians, caretakers, or program staff. The forms of abuse or mistreatment include but are not limited to: financial, physical, medical, educational neglect.   Refer cases of child abuse and neglect to law enforcement when required by the Child Protective Services Law, regulations, and adult individuals right to choice.
  • Initiate protective custody of children through petitioning the court of appropriate jurisdiction of involvement by law enforcement or medical personnel where their lives are in imminent danger.   (Follow all necessary policy and procedures for court with assistance from a supervisor, para-legal and placement supervisor).
  • Initiate protective custody of children through petitioning the court of appropriate jurisdiction of involvement by law enforcement or medical personnel where their lives are in imminent danger. (Follow all necessary policy and procedures for court with assistance from a supervisor, para-legal, and placement supervisor).
  • Assure that the individual/family completes the required paperwork to determine eligibility for service and liability for service costs. Assist in the application for all appropriate benefits.
  • Advocate and/or arrange for advocacy for the individual/family within the service delivery system and the community as necessary to assist the individual/family in achieving the optimal level of functioning within their abilities and resources.
  • Assure that all individuals receiving services, and their household and family groupings, their demographic data, their program, and service activity are entered and updated in an accurate and timely manner, into the automated CAPS System.
  • Demonstrate knowledge of applicable laws, methods, Agency procedures, and available services.
  • Provide after-hours on-call coverage at the stated rate of reimbursement per the posted schedule and with the consultation of a casework supervisor.
  • Assist the individual/family in building informal support networks which decrease the need for formal services and increase independence.
  • Demonstrate proficiency and safety in the operation of office equipment.
  • Demonstrate tact, diplomacy, and professionalism in relationship to your duties as a caseworker.
  • Will have access to transportation to fulfill the duties required as a Family-Based caseworker.
  • Other duties as assigned.
  • Demonstrate tact, diplomacy, and professionalism in relationship to your duties as a case manager.

Personal Characteristics

  • Comfortable performing multifaceted projects in conjunction with day-to-day activities
  • Ability to get along with diverse personalities, tactful, mature, flexible
  • Possess sound judgment and reasoning abilities
  • Possess oral and written communication skills
  • Resourceful and well organized
  • Comfortable with team process
  • Ability to establish credibility
  • Be decisive assertive and persuasive 

Minimum Requirements (education, experience, etc.)

A bachelor’s degree which includes or is supplemented by successful completion of 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, OR other related social sciences; or two years of experience as a County Social Services Aide 3 and two years of college-level course work which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences;  OR Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and one year of experience as a County Social Services Aide 3.

Required Licenses, Certificates or Knowledge:

  • Valid Pennsylvania driver’s license and acceptable motor vehicle record.
  • Knowledge of social casework principles and methods.
  • Training and Certification to become an SAP team member (if assigned)
  • Knowledge of and adherence to CASSP Principles
  • Knowledge of community resources
  • Computer skills to include word processing
  • Medical and physical screening clearance
  • Automobile
  • Act 33 and Act 34 clearances
  • Social security card
  • FBI Fingerprinting

Working Conditions:

In office work performing concurrent varied tasks

Daily travel throughout the County to providers, schools, and other human service agencies as well as occasional travel to statewide meetings.

Safety Hazards of the Job:

Minimal hazards, general office working conditions.  There may, however, be a rare occasion during which it is necessary to have interaction with a consumer displaying aggressive behavior.

SAM, Inc. Tioga County is an EEO employer - M/F/Vets/Disabled
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