Veteran & Military Engagement Specialist

New Orleans, LA Full-time

The Veteran & Military Engagement Specialist develops, manages, and evaluates veteran and military focused programming and events onsite at The National WWII Museum and offsite throughout the Greater New Orleans area, the state, and nation. This position works as a part of the Education and Access team under the direction of the Director of Public Engagement to design and develop programs and resources for WWII and modern conflict veterans, active duty service-members, and Gold Star families, including commemorations, events, and other engaging programming. The Veteran & Military Engagement Specialist will establish and cultivate meaningful relationships and partnerships on behalf of the Museum to engage local, regional, and national veteran and military organizations to further the Museum’s reach and mission through intentional programming and outreach.


  • Plan, coordinate, and execute commemorative programs to include patriotic commemorations and WWII anniversaries. Work collaboratively across departments at the Museum and with community partners to ensure meaningful commemorations and robust programming to include major and minor anniversaries.
  • Oversee the planning and coordination of large WWII veteran group trips, as well as individual WWII veteran trips, to the Museum by working with partners like the Gary Sinise Foundation.
  • Serve as a liaison for military affairs across staff and lead outreach efforts to local and national military and veteran communities to include, but is not limited to, Naval Air Station Belle Chasse, the VA, American Legion and VFW.
  • Reach new military and veteran audiences through the continued development, implementation and evaluation of innovative veteran and military focused programming through collaboration with a variety of community partners that compliment program initiatives and educational goals.
  • Develop and implement evaluation tools to measure, interpret, and analyze veteran and military programs; assess the effectiveness and impact of programs, partnerships, and projects and make changes as necessary to serve the needs of audiences.
  • Represent the Museum and Education Department at veteran and military focused meetings, programs, and events.
  • Work closely with staff across the Museum on implementation of programs, including staff in Security, Operations, Exhibitions, Visitor Services, Membership, Retail, and Finance
  • Work to ensure veteran and military audiences are included in Education Department initiatives and upcoming exhibitions.


  • Bachelor’s degree in education, history, or related field and at least three years’ experience working in a museum, public history program or other educational environment planning programs; or equivalent combination of education and experience.
  • Demonstrated success in developing and implementing a wide variety of informal, inclusive education programs including conception, planning, and communicating among multiple departments, delivery and evaluation for diverse audiences.
  • Experience with and understanding of veteran and military communities and organizations.
  • Exceptional written, verbal, and interpersonal communication skills as well as strong organizational skills.
  • A driven advocate with a passion for creative thinking, while taking the initiative.
  • A self-starter with strong time-management skills to balance workloads, meet deadlines and coordinate efforts across a large organization and the ability to work independently with minimal direction on some projects, while working as part of a team on others.
  • Willingness to work evenings and some weekends.
  • Willingness to travel regionally in support of the Museum’s public engagement and outreach efforts.

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