Hotel Housekeeper

The Housekeeper is responsible for all cleaning functions to service designated suites and public areas as directed by the Executive Housekeeper or the Housekeeping Supervisor. 

Responsibilities

• Receives a list of rooms at the start of shift to identify rooms and public spaces to be cleaned during shift.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies and linen for housekeeping cart set-up.
• Must be capable of utilizing both hands in order to perform such tasks as changing bed linens, scrubbing pots, etc.
• Must be capable of reaching overhead to dust, clean the tops of equipment/appliances and to place items in cupboards.
• Must be capable of moving light furniture, (i.e. chairs, tables, etc.) in order to clean under these items.
• Must practice safe use of all cleaning agents.
• Must be able to follow all safety practices such as wearing personal protective equipment, reading chemical warning labels, and other safe work practices.
• Prepare housekeeping cart for the next day’s use.
• Remove all trash and dirty linen from guest suites.
• Keep all hallways, public areas and closets clean, neat and vacuumed.
• Report all missing items from rooms (i.e. irons/boards, hair dryers, etc.) to Executive Housekeeper.
• Must be able to use two-way radios, telephones, general office equipment, industrial washer, dryer, irons, vacuum, floor buffer, wet vac and other housekeeping equipment.
• Ensure proper care of housekeeping equipment and facilities and report all maintenance as needed.
• Maintain high standards of personal appearance and grooming, which include compliance with dress code and uniform requirements.
• Maintain a professional and friendly demeanor at all times.
• Must be attentive, courteous and efficient in the dealings with guests, managers and all other employees.
• Comply with brand standards and regulations to encourage safe and efficient hotel operations.
• Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
• Exhibit helpful and willing attitude to serve guest requests.
• Communicate with other hotel staff to accommodate special guest requests.
• Participate in all-employee meetings, events and other functions required by management.
• Be familiar with all policies, hotel rules and hotel terminology.

Qualifications

• High school diploma or equivalent preferred.
• Knowledge of hotel, housekeeping and hotel laundry operations required.
• Flexibility to work various shifts, including evenings and weekends.
• Long hours sometimes required.
• Exhibits initiative, responsibility and flexibility.
• Excellent time management skills.
• Friendly, cooperative manner and patience in dealing with customers and staff.
• Must be able to communicate clearly and professionally in English with coworkers, employees, owners, and management, both written and verbally.
• Must be able to understand and follow directions, guidelines and work objectives as set forth by the supervisor.
• Must be able to understand the potential hazards and subsequent procedures involved in working around commercial cleaning agents and light machinery.
• Must use common sense and integrity in ensuring the security of guest belongings while working in occupied suites.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by guests and co-workers.

Pay: $14.00 - $16.00 per hour