The ideal candidate will have a friendly demeanor and a genuine desire to provide excellent customer service. Your main responsibility will be transporting our guests in a safe and timely manner to and from the hotel. You’ll also help welcome our guests by assisting the front office team in creating an inviting lobby experience.
General Duties and Responsibilities
•Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training
•Ensure uniform and personal appearance are clean and professional
•Maintain confidentiality of proprietary information; protect company assets
•Support team to reach common goals
•Comply with quality assurance expectations and standards
•Assist and sometimes without assistance move, lift, carry, and place objects weighing in excess of 75 pounds
•Stand, sit, or walk for an extended period of time or for an entire work shift
•Move at a speed that is required to respond to work situations (e. g., run, walk, jog)
•Visually inspect tools, equipment, or machines (e. g., to identify defects) and inform the Front Office Manager of maintenance needs
•Inspect property vehicles for damage and cleanliness, clean the shuttle inside and out as required
•Check tire pressure and fluid levels for property vehicle, and refuel as necessary
•Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
•Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
•Move through narrow, confined, or elevated spaces
•Move over sloping, uneven, or slippery surfaces and steps
•Move up and down stairs and/or service ramps
•Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
•Welcome and acknowledge all guests according to company standards
•Assist with light cleaning duties & keeping the front entrance area looking its best
•Snow removal during the winter months, brushing off vehicles in the long term lot & shoveling sidewalks
•Speak with others using clear and professional language, and answer telephones using appropriate etiquette
•Perform other reasonable job duties as requested by Supervisors and Manager
Skills and Qualifications
To successfully fill this role, you should demonstrate the following:
•Must possess a valid Driver’s license (class 5) and a clean Drivers Abstract
•High school Diploma or equivalent is preferred
•Competent communication skills, in the form of: oral, reading and writing.
•Second language would be a great asset.
•Must be physically fit, will be required to lift and transport luggage upwards of 50 lbs
•Interpersonal skills: must be polite, professional and ensure passengers are satisfied with their experience
•Able to work a flexible schedule, including: days, evenings, weekends and holidays