This position is the first point of contact with vendors, account personnel, the general public, and potential employment candidates. They greet visitors and notify the appropriate staff when necessary. Operation of a multi-line telephone and paging system. Understand and comprehend Power7 and various Excel programs. Detail oriented with excellent work ethic.
**Bilingual in English/Spanish is a must**
Essential Duties and Responsibilities
Communicates effectively and appropriately with internal and external customers. Uses good judgment as to what to communicate to whom as well as the best way to get that accomplished. Speaks in a clear and credible manner, selecting the right tone for the situation and audience. Listens to others and allows them to make their point.
Computer Data Entry
Receives linen adjustments for accounts via telephone, fax or e-mail. Compiles standard orders with order adjustments on a daily basis via the Power7 for production floor processing. Enters return data and closes billing daily. Utilizes and understands various software programs and learns new programs as required.
Responsible for providing day to day administrative support which includes maintaining files, processing mail, operating office equipment.
Interaction with Others
Establishes and maintains working relationships with managers, colleagues and hourly employees. Provides information to the internal customer as warranted by telephone, written e-mail, or in person.
Utilizes time management skills to ensure that deadlines are met while accurately compiling, processing, and recording data. Is able to analyze the data and recognize specific trends such as differences, similarities, and changes.
Display knowledge of principles and processes for providing customer and personal services. Gives full attention to what other people are saying. Takes time to understand points being made and asking questions as appropriate. Makes every effort to meet customer requests and knows when to forward the customer's request to the appropriate division.
Quality of Work
Has an established record of producing work that is highly accurate, demonstrates attention to detail and reflects well on the organization. Is personally committed to high-quality work and encourages others to have similar standards.
Provides support and assists with other tasks across the organization.
High School Diploma/GED
2 years General Clerical/Office experience
Experience with Microsoft Office applications (Outlook, Excel, Word, etc)
Excellent ability to understand and use software relevant to the position
HCSC Enterprises Inc is an EEO employer - M/F/Vets/Disabled