Bicycle Rental Associate (Summer 2021)

Moonlight Basin Big Sky, MT

There’s a side of Big Sky, Montana that speaks to those seeking something special. A vast 8,000 acre landscape where stunning natural beauty and an endless array of alpine adventures blend together to create a private club and mountain living experience like no other.

Whether it’s winter or summer, Moonlight Basin is something you won’t soon forget. The mountain scenery, the direct access to some of the finest skiing at Big Sky Resort, the hiking, the golf and so much more all add up to the perfect place to work and enjoy Montana.

Moonlight Basin is located right in the middle of the best things to see and do in Montana. You can visit Yellowstone National Park. Explore the national forest and wilderness lands. Come down to the town of Big Sky and shop, eat, and catch some music. Bozeman is a short drive and easily accessible by Skyline Bus.


The Rental Associate is a Moonlight Outfitters position requiring experience repairing bikes, guest service experience and the personality and ability to relate to and build trust with Moonlight Basin members, families, and guests. Our Rental Associate will share basic riding tips for mountain biking and e-biking when fitting members and guests with bikes as well as maintain mountain bikes and e-bikes. This position will be responsible for replacing and ordering parts as needed for the upkeep of the rental fleet. The Rental Associate should maintain the bike shop and all tools necessary to keep all bikes in working condition. Safety and fun within a unique outdoor experience are the ultimate goals of the Moonlight Outfitters Program.  


JOB DUTIES:  To perform this job successfully, an individual must be able to perform each job function satisfactorily, which includes:

  • Greet members and guests, assist with member check-in and equipment use waivers and rentals.
  • Utilize online waiver system and member check-in software.
  • Assisting with maintaining and repairing bikes as needed.    
  • Keep the shop and rental gear clean, tidy, and organized throughout the day.
  • Provide safe, fun, and professional tips while outfitting members with mountain bikes or e-bikes. 
  • Always carry charged cell phone and radio to be in communication with supervisors on property.

·         Communicate all concerns, questions, potential problems, and scheduling issues with Director/Manager.

·         Participate in all required training, safety, and educational clinics.

·         Follow safety protocols. Make sound decisions regarding safety issues related to weather, changing conditions, animals, and client behaviors.

·         Assist in special events as needed.

  • Performs other related duties as required and assigned.



·         Ability to work in a team environment.

·         Excellent interpersonal skills

·         Excellent written and verbal communication skills.

·         Familiarity with flora and fauna, geography, and geology of SW Montana

·         Resourcefulness, good judgement, self confidence

·         Knowledge of summer and winter hazards and ways to minimize risks for yourself and clients.

·         High School diploma and/or equivalent education.

·         Experience guiding or facilitating client-based winter and summer recreational programs in terrain like that found in SW Montana.

·         CPR/AED Adult, infant and child certified.

·         Wilderness first aid preferred.

·         Valid driver’s license.

·         Similar combination of education and experience



  • Ability to stand, sit, walk, for six to ten hours a day as required.
  • Ability to use various tools and equipment as required.
  • Ability to ride bicycles.
  • Bend at the waist, twist upper body, kneel, crawl, climb, reach above shoulders, flex and extend ankle, knee, and hip joints.
  • Lift and carry up to 50 lbs., push and pull 10-20 lbs.
  • Ability to work as many as 7 days consecutively during peak periods. 



This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities for this specific job.  The responsibilities, tasks, and duties of this position might differ from those outlined above and other duties may be assigned as necessary.


We are proud to be an EEO/AA employer M/F/D/V.


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