for supervising the banquet/event staff and acting as the lead server to ensure
quality guest service at all hotel banquet functions.
the set-up of events and areas for banquet/event functions. Reviews all function sheets for last minute
changes. Ensures that all guest requests
are promptly addressed. Conducts
pre-function meeting with staff to ensure the proper service and requirements of
functions. Assigns stations to servers,
assigns side work functions and ensures that all duties are completed before
each server signs out. Coordinates and
supervises all activities to ensure that each course is served in accordance to
the client event order. Completes final
billing and presents to the guest for payment.
Ensures that all payments are processed in accordance to policy. Provides prompt, professional and courteous
service during banquet meal functions.
Functions as the lead server for banquet events. Performs tableside or buffet food service as
required. Assists in the set-up and
breakdown of functions when business demands are high. Assist with the human resources function of
the department including scheduling, training, coaching and development.
school diploma or equivalent preferred.
Ability to communicate effectively with others; understands and complies
with all Company and departmental rules and regulations. One year certificate from college or technical
school; or three to six months related experience and/or training; or equivalent
combination of education and experience.
Valley Forge Casino Resort is an EEO employer - M/F/Vets/Disabled