Server

Bertolone's Calera, AL $2.13
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Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return.
Activities & Responsibilities
Primary
⦠Promote, work, and act in a manner consistent with the mission of Bertolone's
⦠Monitor and observe guests dining experience to ensure guests are satisfied with the food and service, and respond promptly and courteously to correct any problems.
⦠Collect payments from guests.
⦠Write guests’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
⦠Prepare checks that itemize and total meal costs and sales taxes.
⦠Take food or beverages orders from guests.
⦠Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
⦠Serve food or beverages to guests, and prepare or serve specialty dishes at tables as required.
⦠Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services
⦠Inform guests of menu changes and daily specials, and make recommendations you genuinely feel your guests will enjoy.
⦠Clean tables or counters after guests have finished dining.
⦠Prepare hot, cold, and mixed drinks for guests, and chill bottles of wine.
⦠Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
⦠Stock service areas with supplies such as coffee, food, tableware, and linens.
⦠Explain to guests how various menu items are prepared, describing ingredients and cooking methods.
⦠Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
⦠Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
⦠Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
⦠Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
⦠Bring wine selections to tables with appropriate glasses, and pour the wines for guests.
⦠Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
⦠Escort guests to their tables.
⦠Garnish and decorate dishes in preparation for serving.
⦠Fill salt, pepper, sugar, cream, condiment, and napkin containers.
⦠Describe and recommend wines to guests.
⦠Thank guests for their visit and invite them to return.
⦠Attend all scheduled employee meetings and offers suggestions for improvement.
⦠Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
⦠Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
Supplemental
⦠Provide guests with information about local areas, including giving directions.
Tools & Technology 
⦠Point-of-sale software - Aloha
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