Beverage Operations Supervisor

Valley Forge Casino & Resort is looking for a Beverage Operations Supervisor to join our growing Beverage Team. The right candidate will thrive in a fast paced environment and bring innovation to the team.

SUMMARY DESCRIPTION:

Supervise and coordinate activities of workers in all food outlets open during assigned shifts.

ESSENTIAL JOB FUNCTIONS/DUTIES:

· Maintain daily employee work station and break schedules

· Ensure prompt and courteous service to customers.

· Monitor employee compliance with established service standards.

· Greet and communicate with guests in a friendly and courteous manner.

· Oversee the service operation of restaurant during assigned shift.

· Ensure food outlet shift operations are opened and closed properly and on time.

· Ensure all employees are on time, in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur.

· Resolve guest complaints in a professional and timely manner.

· Requisition and maintain control of all inventories.

· Monitor employee job performance to ensure the adherence to all policies and procedures; make recommendations and/or assist in the preparation of performance evaluations and counseling actions.

· Coordinate cleaning and repairs of beverage outlets.

· Perform related administrative and reporting duties.

· Other duties as requested.

JOB SPECIFICATIONS:

· Must be 21 years of age.

· Associate’s degree in a related field or one year of related experience preferred.

· Must be able to stand and walk for majority of shift.

· Must have excellent customer service and communication skills.

· Must be able to obtain/maintain any necessary licenses and/or certifications.

*Starting Salary is negotiable based on applicants experience*