Porter - Full Time

Cash & Ace Casinos Calgary, AB $15.00 per hour
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Job Overview

This is a great opportunity to join Cash and ACE Casino as a Busser. The successful candidate will report to the F&B Supervisor, they will serve guests with bread, water, and butter upon their arrival, and provide refills as needed. Remove used tableware between courses; clear and reset tables after guests leave.

 

Responsibilities and Duties

·        Promote, work, and act in a manner consistent with the mission of Cash Casino Calgary

·        Set tables with clean linens, condiments, or other supplies.

·        Clear tables after guests, wipe tables or seats with dampened cloths or replace dirty tablecloths.

·        Promptly clean table tops, chairs, booths, and the floor under and around tables between guests.

·        Remove used tableware between courses and provide tableware for next course.

·        Locate items requested by guests.

·        Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.

·        Take soiled tableware to the designated area, and unload, sort and stack silverware, dishes, and glassware for cleaning.

·        Perform serving, cleaning, or stocking duties to facilitate customer service.

·        Carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters.

·        Clean up spilled food or drink or broken dishes and remove trash.

·        Serve food to guests when servers need assistance.

·        Promptly greet guests as they are seated and serve ice water, coffee, rolls, or butter to guests.

·        Thank guests as they leave.

·        Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.

·        Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors.

·        Fill beverage or ice dispensers.

·        Stock cabinets or serving areas with condiments and refill condiment containers.

·        Communicate with server and host or hostess to expedite efficient seating, table utilization, and customer service.

·        Respond appropriately to guest requests and communicate guest requests to server as needed.

·        Obtain service area assignment at the beginning of each shift.

·        Inspect assigned restroom every 30 minutes, and clean as needed.

·        Attend all scheduled employee meetings and offers suggestions for improvement.

·        Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.

·        Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

 

Education and Experience

 

  • Highly responsible & reliable
  • Must be 18 years old or older
  • 0-1 years experience in a hospitality environment
  • Casino or resort experience preferred
  • Mandatory Valid AGLC Proserve Certification

 

Skills and Abilities

 

·        Ability to handle a fast-paced working environment

·        Ability to read, write, and speak in English

·        Ability to lift and carry up to 50 pounds

·        Comfortable bending, climbing, reaching, stooping, and moving quickly

·        Constant standing and walking throughout shift.

·        Occasional kneeling, pushing, pulling.

·        Occasional ascending or descending ladders, stairs, and ramps  

·        Ability to work nights, weekends, and holidays

 

 

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