Assistant Community Manager - Student Housing

Seeking an Assistant Community Manager for a Student Housing property in Boise, ID

Job Purpose:

Manage all leasing and marketing efforts of the community.  Oversees the Leasing staff and should be able to assist the Community Manager with all day-to-day operations of the leasing office.

 Primary Duties & Responsibilities:

Will always include those specifically assigned by the immediate supervisor.

• Assist the Community Manager with oversight of the leasing team and training and ensure all company standards are being followed
• Support Leasing Consultants in the leasing of apartments and ensure that Fair Housing guidelines are followed
• Maintain lease files and computer records for the community
• Meet regularly with the Community Manager to discuss leasing issues and community performance
• Coordinate the renewal program and ensure that all residents are contacted through the renewal process
• Conduct a monthly market survey and recommend pricing changes
• Follow up with the Leasing team to ensure deadlines and standards are upheld.
• Maintain the integrity of all social media outlets for the community.
• Suggest marketing recommendations and implement a plan to achieve leasing goals.
• Perform administrative duties as assigned by the Community Manager
• Actively support the Community Manager and learn the job of the Community Manager to be able to effectively manage the community in the Community Manager’s absence

Qualifications:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of the organization.
• Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, percentage, pro-rations, occupancy averages, and rents per square foot.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with residents in a proactive, professional manner so as to reduce conflicts and uncertainty in a relatively quick manner.
• The high degree of professionalism and demeanor resulting from previous property management or leasing experience
• Good communication and listening skills
• Excellent customer service and negotiation skills
• Able to lead, manage and train others
• Patient, even-tempered and works well under pressure
• Able to be an effective team player and interacts well with others
• Organized and detail-oriented
• The firm, fair and consistent
• Effective time management skills
• Able to maintain confidentiality
• Able to follow directions from a supervisor
• Able to understand and follow posted work rules and procedures
• Able to accept constructive criticism
• Able to work weekends or overtime as the job requires

Education and Experience Requirements:

• Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience

Other and/or Preferred Education/Experience:

• Knowledgeable in Microsoft Word/Excel/Entrata