Sales Representative

ABOUT US

Polaron Comfort Corp. is a leading provider of HVAC solutions, delivering energy-efficient systems and exceptional customer service across Ontario. As part of the Polaron group, we are committed to building long-term client relationships through quality service, operational excellence, and a people-first approach.

THE OPPORTUNITY

Whether you’re looking to supplement your current income or build a high-earning primary engagement, this is the role for you. We offer the flexibility to take on as many or as few hours as fits your lifestyle — on your schedule, at your pace.

If you have great communication skills and a natural ability to connect with people, you can earn meaningfully here without ever making a cold call. Every person you reach out to is an existing or previously engaged client — warm leads who already know Polaron. Your role is simply to rekindle the relationship, address any concerns, and help them move forward with their HVAC project.

This is not a traditional high-pressure sales role. It is a relationship-first position focused on trust, retention, and long-term client value. If you’re personable, persistent, and client-focused — you’re exactly who we’re looking for.

KEY RESPONSIBILITIES

• Re-engage existing and previously contacted clients to rebuild relationships and trust

• Recover and close HVAC opportunities that have stalled or fallen through the cracks

• Conduct outbound calls with a strong focus on client experience and retention

• Maintain consistent and thoughtful follow-ups to keep clients engaged and moving forward

• Build and manage a personal pipeline of reactivation opportunities

• Identify client needs, resolve concerns, and position appropriate HVAC solutions

• Collaborate with internal teams to ensure a smooth path to project completion

• Maintain accurate records of all client interactions

WHAT WE’RE LOOKING FOR

You don’t need to come from HVAC. You need to be someone clients genuinely enjoy speaking with. If the points below sound like you, we want to hear from you:

• 1 to 3 years of outbound sales, customer service, or relationship management experience

• Outstanding communication skills — warm, clear, and confident on the phone

• Strong interpersonal skills with a natural ability to build rapport and trust quickly

• Proven ability to follow up consistently and move conversations forward

• Empathetic, solution-oriented, and genuinely client-focused mindset

• Self-motivated and comfortable working independently without direct supervision

• Ability to manage your own time and pipeline effectively

• Experience in HVAC, home services, or similar industries is an asset but not required

COMPENSATION & ENGAGEMENT TERMS

This is a commission-based independent contractor engagement. As an independent contractor, you are not an employee of Polaron Comfort Corp., and this arrangement does not create an employment relationship. Earnings are variable and are not guaranteed.

WORK ARRANGEMENT

• In-office attendance is required during the initial training period at our North York, ON location

• Following successful onboarding, a hybrid arrangement may be available, with a preference for continued in-office presence

• Flexible scheduling — you set your hours within the client contact window

• This engagement is open to individuals seeking supplemental income (lighter hours) or those building toward full earning potential (extended hours)

SUPPORT & RESOURCES

We set you up to succeed from day one. As a contractor with Polaron, you’ll have access to:

• Structured training on client re-engagement, retention strategy, and loyalty-driven sales

• Dedicated leadership support focused on coaching and performance

• Pre-built client pipelines and warm lead sources — no prospecting required

• A collaborative team environment aligned on long-term client success

ACCESSIBILITY & ACCOMMODATION

Polaron Comfort Corp. is committed to providing an inclusive and accessible recruitment process. Accommodation is available upon request for candidates taking part in all aspects of the selection process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

IMPORTANT NOTICE – CONTRACTOR RELATIONSHIP

This engagement is structured as an independent contractor arrangement and does not constitute an employment relationship under the Ontario Employment Standards Act, 2000, the Ontario Labour Relations Act, or any other applicable legislation. As an independent contractor, you will not be entitled to employment benefits including but not limited to vacation pay, statutory holiday pay, termination notice, or severance. Contractors are solely responsible for their own tax remittances, including income tax and HST where applicable, and are encouraged to seek independent legal and financial advice prior to entering into a contractor services agreement.