Marketing & Reservations Manager - Le Moo, Sake a Gogo, Grassa Gramma & Village Anchor ($25-$30/hour OR Salary Option)

This role owns the front door, reservation strategy, guest personalization, event planning and in-store marketing execution to ensure every guest experience is maximized, memorable, and revenue-driving.

Locations:

*Le Moo (Elevated Steakhouse)

*Sake A Go Go (Japanese & Sushi – NuLu)

*Grassa Gramma (Italian)

*Village Anchor (European Bistro)

Belle Noble Restaurant Group is hiring a Marketing & Reservations Manager at each of our four restaurants. This role may be structured as hourly (30+ hours per week, $22-$30/hour) or salaried, depending on experience and fit.

For 16 years, Belle Noble has been a thriving hospitality group in Louisville. Branding, marketing, and guest experience are central to our growth. This is a rare opportunity to step into a highly visible, high-impact role at exactly the right time.

This position reports to the Restaurant GM, as well as the Director of Operations and Director of Marketing.

CORE RESPONSIBILITIES

Guest Experience & Front Door Ownership

*Own the host stand and overall first impression

*Manage and strategically plot the reservation book to maximize covers and optimize flow

*Maintain detailed guest profiles to ensure customized, thoughtful service

*Acknowledge all VIP notes and reservation details

*Prepare for celebrations (birthdays, anniversaries, milestones, special requests) with elevated touches

*Ensure servers and managers are briefed on important guest notes

*Follow up with guests post-visit to ensure satisfaction and build long-term relationships

Marketing & Branding Execution

*Partner with the Director of Marketing on social media, text campaigns, email blasts, and promotional initiatives

*Maintain all guest-facing collateral (menus, signage, postcards, business cards, printed materials)

*Participate in branding discussions and concept development

*Help execute 6+ monthly charity events as a representative of the brand

Events & Revenue Development

*Field large party inquiries

*Detail and plan large parties with customized menus and elevated experience

*Execute revenue-driving events such as happy hours, wine dinners, tastings, and live music programming

*Identify creative opportunities to drive guest engagement and repeat business

WHO WE ARE LOOKING FOR

We are seeking a hospitality-driven professional who brings energy, warmth, and initiative to the front door and sees guest experience as a craft.

*Warm, engaging, and completely comfortable being guest-facing

*Naturally hospitable with a genuine desire to make people feel known and welcomed

*Creative thinker who enjoys going above and beyond for personalized experiences

*Some restaurant operational experience preferred

*Organized and detail-oriented, especially with reservation systems and guest data

*Brings an existing social or professional network in the community (a plus)

*Excited to grow with a company that is investing heavily in branding and marketing

LEADERSHIP BENEFITS INCLUDE

*Comprehensive health insurance options (up to full family plans covered for senior leadership)

*401(k) with company match

*Company-paid life insurance for leadership

*Generous paid time off with tenure growth

*Paid maternity and paternity leave

*Company-provided laptop and mobile phone

*Paid birthday and work anniversary recognition

*Employee and manager dining discounts

If you love hospitality, branding, events, and building long-term guest relationships — this is a rare opportunity to step into a role that directly shapes the future of Belle Noble.